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April 18, 2024

(S1:Ep4) Customer Service Sucks?! Stories From Our Experiences

(S1:Ep4) Customer Service Sucks?! Stories From Our Experiences

Unfiltered: A Podcast About Life and Society

Unfiltered is a podcast that delves into the intricacies of life and society. Hosted by Derek V and Jefe, the podcast covers a wide range of topics, from health and fitness to customer service and retail. In this episode, Derek and Jefe are joined by Flo and Chris, and they discuss various aspects of life and society.

The Importance of Health and Fitness

The podcast starts with a discussion on health and fitness. Derek asks Jefe if he considers himself a healthy person, to which Jefe responds that he can be healthy at times and unhealthy at other times. Derek then talks about the importance of not eating past 8 o'clock, to which Jefe agrees. However, Derek then poses a question that leaves Jefe stumped: why is there a light bulb in the fridge if we're not supposed to eat past 8 o'clock? Jefe has no answer to this, and the conversation moves on.

Customer Service and Retail

The conversation then shifts to customer service and retail. Chris, who works at Smoothie King and Home Depot, talks about how customers expect 100% good customer service, but they themselves are not always respectful to the employees. Derek agrees and talks about how people in the food industry should be treated with respect. He also shares an incident where a customer was rude to him, even though he was trying to help him.

The group then talks about how people should be courteous and respectful in all aspects of life, including retail and clothing stores. Derek admits to having a bad habit of leaving the shirt he tried on in the wrong place, and Chris talks about how people should stack their plates and cups neatly when they're done eating at a restaurant.

Online Shopping

The podcast ends with a discussion on online shopping. Derek admits to doing most of his shopping online these days, and Chris agrees that it's more convenient. However, they both agree that online shopping lacks the personal touch that comes with shopping in a physical store.

Overall, Unfiltered is a podcast that offers a unique perspective on life and society. The hosts and guests are engaging and relatable, and the conversations are always thought-provoking and insightful.

Pros and Cons

Pros:

- Engaging and relatable hosts and guests

- Thought-provoking and insightful conversations

- Covers a wide range of topics

Cons:

- Some of the conversations can be a bit rambling and unfocused

- The audio quality could be improved in some episodes

Highlights

- The importance of treating people in the food industry with respect

- The etiquette of stacking plates and cups neatly at a restaurant

- The convenience of online shopping, but the lack of personal touch

FAQ

Q: What is Unfiltered?

A: Unfiltered is a podcast that delves into the intricacies of life and society.

Q: Who hosts Unfiltered?

A: Unfiltered is hosted by Derek V and Jefe.

Q: What topics does Unfiltered cover?

A: Unfiltered covers a wide range of topics, from health and fitness to customer service and retail.

Q: What is the format of Unfiltered?

A: Unfiltered is a conversational podcast, with the hosts and guests discussing various topics in an informal and engaging manner.

Q: Where can I listen to Unfiltered?

A: Unfiltered is available on all major podcast platforms, including Apple Podcasts, Spotify, and Google Podcasts.

Resources:

- https://www.voc.ai/product/ai-chatbot (AI Chatbot product)

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