.channel-voice {
  --voice-ink: #101828;
  --voice-muted: #5f6b7c;
  --voice-line: #e5eaf2;
  --voice-blue: #4f6fff;
  --voice-blue-dark: #18338f;
  --voice-cyan: #63d8ed;
  --voice-surface: #f7f8fa;
  background: #fff;
  color: var(--voice-ink);
  font-family: var(--site-font-sans);
}

.channel-voice main { overflow: hidden; }
.channel-voice .voice-shell { width: min(1180px, calc(100% - 48px)); margin-inline: auto; }
.channel-voice .voice-kicker {
  display: inline-flex; align-items: center; gap: 9px; margin: 0 0 20px;
  color: var(--voice-blue); font-size: 12px; font-weight: 760; letter-spacing: .08em;
}
.channel-voice .voice-kicker::before {
  display: none;
}
.channel-voice .voice-kicker img { width: 17px; height: 17px; filter: brightness(0) saturate(100%) invert(39%) sepia(91%) saturate(1785%) hue-rotate(217deg) brightness(101%); }

.channel-voice .voice-hero {
  position: relative; min-height: 760px; display: grid; align-items: center; padding: 112px 0 72px;
  background: #fff;
}
.channel-voice .voice-hero::before {
  display: none;
}
.channel-voice .voice-hero-grid { position: relative; display: grid; grid-template-columns: minmax(510px,1fr) minmax(500px,.96fr); gap: 46px; align-items: center; }
.channel-voice .voice-hero h1 { margin: 0; max-width: 640px; font-size: clamp(46px,3.8vw,56px); line-height: 1.1; letter-spacing: -.05em; }
.channel-voice .voice-hero h1 > span { display: block; white-space: nowrap; }
.channel-voice .voice-hero h1 em { display: block; color: var(--voice-blue); font-style: normal; }
.channel-voice .voice-hero-lead { max-width: 590px; margin: 24px 0 0; color: var(--voice-muted); font-size: 17px; line-height: 1.75; }
.channel-voice .voice-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 34px; }
.channel-voice .voice-btn { display: inline-flex; align-items: center; justify-content: center; gap: 10px; min-height: 52px; padding: 0 22px; border: 1px solid var(--voice-line); border-radius: 10px; color: var(--voice-ink); background: #fff; font-size: 15px; font-weight: 680; transition: transform .2s ease, box-shadow .2s ease, background .2s ease; }
.channel-voice .voice-btn:hover { transform: translateY(-2px); box-shadow: 0 12px 28px rgba(16,24,40,.12); }
.channel-voice .voice-btn-primary { border-color: var(--voice-blue); color: #fff; background: var(--voice-blue); box-shadow: 0 12px 24px rgba(49,91,215,.22); }
.channel-voice .voice-proof { display: flex; flex-wrap: wrap; gap: 18px; margin-top: 28px; color: #697586; font-size: 13px; }
.channel-voice .voice-proof span { display: inline-flex; align-items: center; gap: 7px; }
.channel-voice .voice-proof span::before { content: '✓'; color: var(--voice-blue); font-weight: 800; }

.channel-voice .voice-console { position: relative; padding: 30px; border: 0; border-radius: 24px; background: #e4e9f7; box-shadow: none; transform: none; }
.channel-voice .voice-console-inner { overflow: hidden; border: 1px solid #d7deea; border-radius: 14px; background: #fff; box-shadow: 0 16px 36px rgba(42,57,91,.12); }
.channel-voice .voice-console-top { display: flex; align-items: center; justify-content: space-between; padding: 15px 18px; border-bottom: 1px solid var(--voice-line); background: #fafbfe; }
.channel-voice .voice-console-title { display: flex; align-items: center; gap: 10px; font-size: 13px; font-weight: 700; }
.channel-voice .voice-live { display: inline-flex; align-items: center; gap: 7px; color: #087f5b; font-size: 11px; font-weight: 700; }
.channel-voice .voice-live i { width: 7px; height: 7px; border-radius: 50%; background: #18b981; box-shadow: 0 0 0 5px rgba(24,185,129,.12); animation: voice-pulse 1.8s infinite; }
.channel-voice .voice-console-body { display: grid; grid-template-columns: 158px minmax(0,1fr); min-height: 410px; }
.channel-voice .voice-sidebar { padding: 18px 12px; border-right: 1px solid var(--voice-line); background: #f8f9fc; }
.channel-voice .voice-sidebar b { display: block; margin: 0 8px 14px; color: #8791a3; font-size: 10px; letter-spacing: .09em; }
.channel-voice .voice-sidebar span { display: block; margin-bottom: 7px; padding: 10px 12px; border-radius: 9px; color: #5d6879; font-size: 12px; }
.channel-voice .voice-sidebar .active { color: var(--voice-blue); background: #eaf0ff; font-weight: 700; }
.channel-voice .voice-call-main { padding: 24px; }
.channel-voice .voice-customer { display: flex; align-items: center; justify-content: space-between; padding-bottom: 18px; border-bottom: 1px solid var(--voice-line); }
.channel-voice .voice-customer strong { display: block; font-size: 16px; }
.channel-voice .voice-customer small { display: block; margin-top: 4px; color: #7d8797; font-size: 11px; }
.channel-voice .voice-timer { color: var(--voice-blue); font: 700 15px/1 ui-monospace, SFMono-Regular, Menlo, monospace; }
.channel-voice .voice-wave { display: flex; align-items: center; justify-content: center; gap: 5px; height: 72px; margin: 20px 0; border-radius: 15px; background: linear-gradient(135deg,#eef3ff,#f1fbfd); }
.channel-voice .voice-wave i { display: block; width: 4px; height: var(--h); border-radius: 9px; background: linear-gradient(#315bd7,#63d8ed); animation: voice-wave 1.2s ease-in-out infinite alternate; animation-delay: var(--d); }
.channel-voice .voice-transcript { display: grid; gap: 10px; }
.channel-voice .voice-transcript p { margin: 0; padding: 12px 14px; border-radius: 12px; color: #455164; background: #f6f8fb; font-size: 12px; line-height: 1.6; }
.channel-voice .voice-transcript p.ai { color: #233f98; background: #edf2ff; }
.channel-voice .voice-transcript b { margin-right: 7px; color: var(--voice-ink); }
.channel-voice .voice-tags { display: flex; flex-wrap: wrap; gap: 7px; margin-top: 16px; }
.channel-voice .voice-tags span { padding: 6px 9px; border: 1px solid #dfe6f1; border-radius: 999px; color: #657186; background: #fff; font-size: 10px; }
.channel-voice .voice-float-card { position: absolute; right: -18px; bottom: 22px; width: 190px; padding: 15px; border: 1px solid #d9e0ea; border-radius: 10px; background: #fff; box-shadow: 0 12px 28px rgba(42,57,91,.13); }
.channel-voice .voice-float-card small { color: #788396; font-size: 10px; }
.channel-voice .voice-float-card strong { display: block; margin-top: 5px; font-size: 13px; }
.channel-voice .voice-service-map { min-height: 520px; display: grid; grid-template-rows: auto 1fr auto; gap: 22px; align-items: center; }
.channel-voice .voice-map-call { display: grid; grid-template-columns: 1fr auto; gap: 3px 16px; padding: 16px 18px; border-radius: 12px; background: #fff; box-shadow: 0 10px 28px rgba(35,49,82,.09); }
.channel-voice .voice-map-call .voice-live { grid-column: 2; grid-row: 1 / 3; align-self: start; }
.channel-voice .voice-map-call strong { grid-column: 1; font-size: 14px; }
.channel-voice .voice-map-call small { grid-column: 1; color: #7f8b9c; font-size: 10px; }
.channel-voice .voice-map-call time { grid-column: 2; align-self: end; color: var(--voice-blue); font: 700 13px/1 ui-monospace,SFMono-Regular,Menlo,monospace; }
.channel-voice .voice-map-core { position: relative; justify-self: center; width: 210px; height: 210px; display: flex; flex-direction: column; align-items: center; justify-content: center; border-radius: 50%; color: #fff; background: #4f6fff; box-shadow: 0 0 0 18px rgba(255,255,255,.55); }
.channel-voice .voice-map-phone { display: grid; place-items: center; width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,.16); }
.channel-voice .voice-map-phone svg { width: 21px; height: 21px; }
.channel-voice .voice-map-wave { display: flex; align-items: center; gap: 4px; height: 48px; margin: 7px 0 5px; }
.channel-voice .voice-map-wave i { display: block; width: 3px; height: var(--h); border-radius: 99px; background: rgba(255,255,255,.88); animation: voice-wave 1.2s ease-in-out infinite alternate; }
.channel-voice .voice-map-core b { font-size: 15px; }
.channel-voice .voice-map-core small { margin-top: 4px; color: rgba(255,255,255,.75); font-size: 10px; }
.channel-voice .voice-map-nodes { position: relative; display: grid; grid-template-columns: repeat(4,1fr); gap: 9px; }
.channel-voice .voice-map-nodes::before { content: ''; position: absolute; left: 10%; right: 10%; top: -34px; height: 34px; border-top: 1px solid #aebce4; border-inline: 1px solid #aebce4; border-radius: 10px 10px 0 0; }
.channel-voice .voice-map-nodes span { position: relative; display: flex; flex-direction: column; align-items: center; gap: 7px; padding: 13px 6px; border: 1px solid #d8dfeb; border-radius: 10px; background: #fff; text-align: center; }
.channel-voice .voice-map-nodes span::before { content: ''; position: absolute; top: -35px; width: 1px; height: 35px; background: #aebce4; }
.channel-voice .voice-map-nodes svg { width: 18px; height: 18px; color: var(--voice-blue); }
.channel-voice .voice-map-nodes b { font-size: 10px; }
.channel-voice .voice-call-scene { min-height: 520px; display: grid; place-items: center; padding: 0; border-radius: 0; background: transparent; }
.channel-voice .voice-call-overlay { width: min(100%,480px); padding: 26px 30px 30px; border: 1px solid rgba(255,255,255,.25); border-radius: 20px; color: #fff; background: rgba(26,29,35,.78); box-shadow: 0 24px 50px rgba(0,0,0,.22); backdrop-filter: blur(12px); }
.channel-voice .voice-call-overlay > header { display: flex; align-items: center; justify-content: space-between; padding-bottom: 22px; border-bottom: 1px solid rgba(255,255,255,.18); }
.channel-voice .voice-call-overlay > header span { display: inline-flex; align-items: center; gap: 9px; font-size: 14px; }
.channel-voice .voice-call-overlay > header svg { width: 18px; height: 18px; }
.channel-voice .voice-call-overlay > header time { color: rgba(255,255,255,.72); font: 600 12px/1 ui-monospace,SFMono-Regular,Menlo,monospace; }
.channel-voice .voice-call-people { display: grid; grid-template-columns: 1fr auto 1fr; gap: 18px; align-items: center; padding: 24px 26px; }
.channel-voice .voice-call-people figure { margin: 0; text-align: center; }
.channel-voice .voice-call-people img { width: 58px; height: 58px; border: 1px solid rgba(255,255,255,.45); border-radius: 50%; object-fit: cover; background: #2f3540; }
.channel-voice .voice-call-people figure:last-child img { object-fit: contain; object-position: center 16%; }
.channel-voice .voice-call-people figcaption { margin-top: 7px; color: rgba(255,255,255,.88); font-size: 12px; }
.channel-voice .voice-call-wave { display: flex; align-items: center; gap: 4px; }
.channel-voice .voice-call-wave i { display: block; width: 4px; height: var(--h); border-radius: 99px; background: #dff6ed; animation: voice-wave 1.1s ease-in-out infinite alternate; }
.channel-voice .voice-call-quote { padding-top: 21px; border-top: 1px solid rgba(255,255,255,.18); }
.channel-voice .voice-call-quote small { color: rgba(255,255,255,.64); font-size: 11px; }
.channel-voice .voice-call-quote p { margin: 9px 0 0; color: #fff; font-size: 18px; line-height: 1.55; }
.channel-voice .voice-conversation-scene { position: relative; min-height: 520px; display: block; padding: 26px 50px 70px 10px; overflow: visible; }
.channel-voice .voice-live-conversation > header { display: flex; align-items: center; justify-content: space-between; padding-bottom: 17px; border-bottom: 1px solid #e8ebf0; }
.channel-voice .voice-live-conversation > header > div { display: grid; gap: 7px; }
.channel-voice .voice-live-conversation > header time { color: var(--voice-blue); font: 700 13px/1 ui-monospace,SFMono-Regular,Menlo,monospace; }
.channel-voice .voice-conversation-wave { display: flex; align-items: center; gap: 4px; height: 54px; margin: 15px 0; padding: 0 14px; border-radius: 10px; background: #f5f7fb; }
.channel-voice .voice-conversation-wave i { display: block; width: 3px; height: var(--h); border-radius: 99px; background: var(--voice-blue); animation: voice-wave 1.1s ease-in-out infinite alternate; animation-delay: var(--d); }
.channel-voice .voice-conversation-wave span { margin-left: auto; color: #7e899a; font-size: 10px; }
.channel-voice .voice-conversation-messages { display: grid; gap: 10px; }
.channel-voice .voice-message { display: grid; grid-template-columns: 28px 1fr; gap: 9px; align-items: start; opacity: 0; animation: voice-message-in .55s cubic-bezier(.22,1,.36,1) forwards; }
.channel-voice .voice-message:nth-child(1) { animation-delay: .35s; }
.channel-voice .voice-message:nth-child(2) { animation-delay: 1.15s; }
.channel-voice .voice-message:nth-child(3) { animation-delay: 2s; }
.channel-voice .voice-message:nth-child(4) { animation-delay: 2.9s; }
.channel-voice .voice-message img,.channel-voice .voice-message > span { width: 28px; height: 28px; border-radius: 50%; object-fit: cover; }
.channel-voice .voice-message.ai img { object-fit: contain; object-position: center 15%; background: #f0f3f8; }
.channel-voice .voice-message > span { display: grid; place-items: center; color: #087f5b; background: #e9f8f2; font-size: 12px; font-weight: 800; }
.channel-voice .voice-message p { margin: 0; padding: 10px 12px; border-radius: 10px; color: #4a5668; background: #f5f7fa; font-size: 11px; line-height: 1.55; }
.channel-voice .voice-message b { display: block; margin-bottom: 3px; color: #1f2938; font-size: 10px; }
.channel-voice .voice-call-float { position: absolute; z-index: 3; display: flex; align-items: center; gap: 11px; min-width: 205px; padding: 13px 14px; border: 1px solid #dfe4ec; border-radius: 11px; background: #fff; box-shadow: 0 16px 36px rgba(34,47,76,.14); }
.channel-voice .voice-call-float-icon { display: grid; place-items: center; flex: 0 0 34px; width: 34px; height: 34px; border-radius: 9px; color: var(--voice-blue); background: #eef2ff; }
.channel-voice .voice-call-float-icon svg { width: 18px; height: 18px; }
.channel-voice .voice-call-float div { display: grid; gap: 3px; }
.channel-voice .voice-call-float small { color: #8590a1; font-size: 9px; }
.channel-voice .voice-call-float div > span { color: #758194; font-size: 9px; }
.channel-voice .voice-call-float div > span i { display: inline-block; width: 6px; height: 6px; margin-right: 5px; border-radius: 50%; background: #18b981; animation: voice-pulse 1.6s infinite; }
.channel-voice .voice-outbound-card { right: 0; top: 72px; opacity: 0; animation: voice-float-in .65s 1.65s cubic-bezier(.22,1,.36,1) forwards; }
.channel-voice .voice-success-card { right: 8px; bottom: 20px; opacity: 0; animation: voice-float-in .65s 3.65s cubic-bezier(.22,1,.36,1) forwards; }
@keyframes voice-message-in { from { opacity: 0; transform: translateY(9px); } to { opacity: 1; transform: none; } }
@keyframes voice-float-in { from { opacity: 0; transform: translateX(14px) scale(.98); } to { opacity: 1; transform: none; } }

.channel-voice .voice-strip-grid { display: grid; grid-template-columns: repeat(4,1fr); }
.channel-voice .voice-strip article { display: flex; align-items: center; gap: 14px; padding: 23px 28px; border-right: 1px solid var(--voice-line); }
.channel-voice .voice-strip article:last-child { border-right: 0; }
.channel-voice .voice-strip-icon { display: grid; place-items: center; flex: 0 0 38px; width: 38px; height: 38px; border-radius: 10px; color: var(--voice-blue); background: #eef2ff; font-style: normal; }
.channel-voice .voice-strip-icon svg { width: 20px; height: 20px; }
.channel-voice .voice-strip b { display: block; font-size: 15px; }
.channel-voice .voice-strip span { display: block; margin-top: 5px; color: var(--voice-muted); font-size: 12px; }

.channel-voice .voice-section { padding: 84px 0; }
.channel-voice .voice-heading { max-width: 720px; margin-bottom: 38px; }
.channel-voice .voice-heading.center { margin-inline: auto; text-align: center; }
.channel-voice .voice-heading h2 { margin: 0; font-size: clamp(36px,3.7vw,52px); line-height: 1.1; letter-spacing: -.05em; }
.channel-voice .voice-heading p { margin: 18px 0 0; color: var(--voice-muted); font-size: 17px; line-height: 1.8; }

.channel-voice .voice-feature-row {
  width: min(1180px, calc(100% - 48px)); min-height: 590px; margin-inline: auto;
  display: grid; grid-template-columns: minmax(0,1fr) minmax(0,.92fr); gap: 72px; align-items: center;
  padding: 86px 0; border-bottom: 1px solid var(--voice-line);
}
.channel-voice .voice-feature-row:last-child { border-bottom: 0; }
.channel-voice .voice-feature-row.is-reverse .voice-feature-ui { order: 2; }
.channel-voice .voice-feature-row.is-reverse .voice-feature-copy { order: 1; }
.channel-voice .voice-feature-ui {
  position: relative; min-height: 370px; display: grid; place-items: center;
  background: transparent;
}
.channel-voice .voice-ui-window {
  width: min(82%,460px); overflow: hidden; border: 1px solid #e2e6ed; border-radius: 10px;
  background: #fff; box-shadow: 0 22px 54px rgba(30,42,69,.13), 0 3px 10px rgba(30,42,69,.05); color: #263244;
}
.channel-voice .voice-ui-window > header {
  display: flex; align-items: center; justify-content: space-between; min-height: 48px; padding: 0 18px;
  border-bottom: 1px solid #e7ebf1; background: #fafbfc; font-size: 12px; font-weight: 700;
}
.channel-voice .voice-ui-window > header i { color: var(--voice-blue); font-size: 10px; font-style: normal; }
.channel-voice .voice-ui-field > b { display: block; margin-bottom: 11px; font-size: 11px; }
.channel-voice .voice-ui-field label { position: relative; display: grid; grid-template-columns: 16px 1fr; gap: 2px 8px; padding: 10px; border-radius: 9px; cursor: default; }
.channel-voice .voice-ui-field label > span { grid-row: 1 / 3; width: 13px; height: 13px; margin-top: 2px; border: 1px solid #b7c0cf; border-radius: 50%; }
.channel-voice .voice-ui-field label small { color: #8791a1; font-size: 9px; line-height: 1.45; }
.channel-voice .voice-ui-field label.is-selected > span { border: 4px solid var(--voice-blue); }
.channel-voice .voice-ui-select { display: flex; align-items: center; justify-content: space-between; margin: 0 18px 18px; padding: 11px 12px; border: 1px solid #e2e7ef; border-radius: 8px; font-size: 10px; }
.channel-voice .voice-ui-select span { color: #7e8898; }
.channel-voice .voice-ui-select b { font-size: 10px; }
.channel-voice .voice-ui-float {
  position: absolute; z-index: 2; padding: 15px; border: 1px solid #dfe4ed; border-radius: 10px;
  background: #fff; box-shadow: 0 18px 38px rgba(30,42,69,.15), 0 2px 8px rgba(30,42,69,.05);
}
.channel-voice .voice-ui-float small { display: block; color: #7b8697; font-size: 9px; }
.channel-voice .voice-ui-float b { display: block; margin-top: 6px; color: #202b3c; font-size: 11px; }
.channel-voice .voice-ui-float span { display: block; margin-top: 5px; color: #8490a1; font-size: 9px; line-height: 1.45; }
.channel-voice .voice-feature-copy h2 { margin: 0; font-size: clamp(34px,3.3vw,48px); line-height: 1.15; letter-spacing: -.05em; }
.channel-voice .voice-feature-copy ul { display: grid; gap: 21px; margin: 32px 0 0; padding: 0; list-style: none; }
.channel-voice .voice-feature-copy li { position: relative; padding-left: 22px; }
.channel-voice .voice-feature-copy li::before { content: ''; position: absolute; left: 0; top: 7px; width: 7px; height: 7px; border-radius: 2px; background: var(--voice-blue); }
.channel-voice .voice-feature-copy li b { display: block; margin-bottom: 5px; font-size: 15px; }
.channel-voice .voice-feature-copy li span { display: block; color: var(--voice-muted); font-size: 13px; line-height: 1.65; }
.channel-voice .voice-agent-ui { width: min(86%,480px); }
.channel-voice .voice-agent-line { display: grid; grid-template-columns: 34px 1fr; gap: 8px; margin: 13px 16px; padding: 12px; border-radius: 10px; background: #f5f7fa; font-size: 10px; line-height: 1.55; }
.channel-voice .voice-agent-line b { color: #1e293b; }
.channel-voice .voice-agent-action { margin: 13px 16px; padding: 13px; border: 1px solid #dfe6f2; border-radius: 10px; }
.channel-voice .voice-agent-action small { display: block; color: var(--voice-blue); font-size: 9px; }
.channel-voice .voice-agent-action b { display: block; margin-top: 5px; font-size: 11px; }
.channel-voice .voice-agent-action span { display: block; margin-top: 4px; color: #7f8a9a; font-size: 9px; }
.channel-voice .voice-transfer-ui button { width: 100%; margin-top: 11px; padding: 8px; border: 0; border-radius: 7px; color: #fff; background: var(--voice-blue); font: inherit; font-size: 9px; }
.channel-voice .voice-record-ui { width: min(88%,490px); }
.channel-voice .voice-record-head,.channel-voice .voice-record-row { display: grid; grid-template-columns: 1.25fr 1fr .65fr; align-items: center; gap: 8px; padding: 11px 16px; border-bottom: 1px solid #edf0f4; font-size: 9px; }
.channel-voice .voice-record-head { color: #8b95a5; background: #fafbfc; }
.channel-voice .voice-record-row b { font-size: 9px; }
.channel-voice .voice-record-row i { width: max-content; padding: 4px 6px; border-radius: 999px; color: #087f5b; background: #e9f8f2; font-size: 8px; font-style: normal; }
.channel-voice .voice-record-row i.pending { color: #9a5b13; background: #fff3df; }
.channel-voice .voice-summary-ui div { display: flex; gap: 5px; margin-top: 10px; }
.channel-voice .voice-summary-ui div i { padding: 4px 6px; border-radius: 999px; color: #526176; background: #f0f3f7; font-size: 8px; font-style: normal; }

.channel-voice .voice-bento { display: grid; grid-template-columns: 1.12fr .88fr; grid-template-rows: repeat(2,minmax(210px,auto)); gap: 18px; }
.channel-voice .voice-bento-card { position: relative; overflow: hidden; padding: 30px; border: 1px solid var(--voice-line); border-radius: 24px; background: #fff; }
.channel-voice .voice-bento-card:first-child { grid-row: 1 / 3; min-height: 438px; color: #fff; border-color: #315bd7; background: #315bd7; }
.channel-voice .voice-bento-icon { display: grid; place-items: center; width: 42px; height: 42px; margin-bottom: 34px; border-radius: 12px; color: var(--voice-blue); background: #edf2ff; }
.channel-voice .voice-bento-icon svg { width: 21px; height: 21px; }
.channel-voice .voice-bento-card:first-child .voice-bento-icon { color: #fff; background: rgba(255,255,255,.15); }
.channel-voice .voice-bento-card h3 { margin: 0; max-width: 510px; font-size: 25px; line-height: 1.25; letter-spacing: -.035em; }
.channel-voice .voice-bento-card:first-child h3 { font-size: clamp(34px,3.4vw,48px); }
.channel-voice .voice-bento-card p { margin: 14px 0 0; max-width: 520px; color: var(--voice-muted); font-size: 15px; line-height: 1.75; }
.channel-voice .voice-bento-card:first-child p { color: rgba(255,255,255,.76); font-size: 16px; }
.channel-voice .voice-orbit { display: none; }

.channel-voice .voice-steps { display: grid; grid-template-columns: repeat(3,1fr); gap: 18px; }
.channel-voice .voice-step { position: relative; min-height: 188px; padding: 30px; border: 1px solid var(--voice-line); border-radius: 20px; background: #fff; }
.channel-voice .voice-step::before { content: ''; display: block; width: 30px; height: 4px; margin-bottom: 42px; border-radius: 999px; background: var(--voice-blue); }
.channel-voice .voice-step h3 { margin: 0; font-size: 23px; letter-spacing: -.03em; }
.channel-voice .voice-step p { margin: 13px 0 0; color: var(--voice-muted); font-size: 15px; line-height: 1.75; }

.channel-voice .voice-use-card { position: relative; min-height: 178px; display: flex; flex-direction: column; justify-content: flex-end; padding: 26px; border: 1px solid var(--voice-line); border-radius: 12px; background: #fff; transition: transform .2s ease,border-color .2s ease,box-shadow .2s ease; }
.channel-voice .voice-use-card::before { content: ''; position: absolute; top: 25px; left: 26px; width: 8px; height: 8px; border-radius: 50%; background: var(--voice-blue); }
.channel-voice .voice-use-card h3 { margin: 0 0 12px; font-size: 22px; letter-spacing: -.03em; }
.channel-voice .voice-use-card p { margin: 0; color: var(--voice-muted); font-size: 14px; line-height: 1.7; }

.channel-voice .voice-faq-grid { display: grid; grid-template-columns: .65fr 1fr; gap: 70px; align-items: start; }
.channel-voice .voice-faq-grid .voice-heading { position: sticky; top: 110px; margin: 0; }
.channel-voice .voice-faq-list { border-top: 1px solid var(--voice-line); }
.channel-voice .voice-faq-list details { border-bottom: 1px solid var(--voice-line); }
.channel-voice .voice-faq-list summary { position: relative; padding: 25px 42px 25px 0; cursor: pointer; list-style: none; font-size: 17px; font-weight: 650; }
.channel-voice .voice-faq-list summary::-webkit-details-marker { display: none; }
.channel-voice .voice-faq-list summary::after { content: '+'; position: absolute; right: 4px; top: 22px; color: var(--voice-blue); font-size: 22px; }
.channel-voice .voice-faq-list details[open] summary::after { content: '−'; }
.channel-voice .voice-faq-list p { margin: -5px 42px 24px 0; color: var(--voice-muted); font-size: 15px; line-height: 1.8; }

.channel-voice .voice-final-card { position: relative; overflow: hidden; display: grid; grid-template-columns: 1fr auto; gap: 36px; align-items: center; padding: 52px; border-radius: 18px; color: #fff; background: #172654; }
.channel-voice .voice-final-card::after { display: none; }
.channel-voice .voice-final h2 { position: relative; z-index: 1; margin: 0; max-width: 720px; font-size: clamp(36px,4vw,54px); line-height: 1.08; letter-spacing: -.05em; }
.channel-voice .voice-final p { position: relative; z-index: 1; margin: 15px 0 0; max-width: 620px; color: rgba(255,255,255,.72); line-height: 1.7; }
.channel-voice .voice-final .voice-btn { position: relative; z-index: 1; border-color: #fff; }

@keyframes voice-pulse { 50% { opacity: .55; transform: scale(.8); } }
@keyframes voice-wave { to { height: calc(var(--h) * .46); } }
@media (prefers-reduced-motion: reduce) { .channel-voice *, .channel-voice *::before, .channel-voice *::after { animation: none !important; transition: none !important; } }
@media (max-width: 980px) {
  .channel-voice .voice-hero-grid,.channel-voice .voice-faq-grid { grid-template-columns: 1fr; }
  .channel-voice .voice-console { max-width: 680px; transform: none; }
  .channel-voice .voice-bento { grid-template-columns: 1fr; grid-template-rows: auto; }
  .channel-voice .voice-bento-card:first-child { grid-row: auto; min-height: 410px; }
  .channel-voice .voice-faq-grid .voice-heading { position: static; }
  .channel-voice .voice-feature-row.is-reverse .voice-feature-ui,.channel-voice .voice-feature-row.is-reverse .voice-feature-copy { order: initial; }
}
@media (min-width: 981px) and (max-width: 1180px) {
  .channel-voice .voice-hero-grid { grid-template-columns: minmax(440px,.96fr) minmax(440px,1.04fr); gap: 30px; }
  .channel-voice .voice-hero h1 { font-size: 44px; }
}
@media (max-width: 700px) {
  .channel-voice .voice-hero h1 > span { white-space: normal; }
  .channel-voice .voice-actions,.channel-voice .voice-actions .voice-btn { width: 100%; }
  .channel-voice .voice-console { padding: 8px; border-radius: 20px; }
  .channel-voice .voice-console-body { grid-template-columns: 1fr; min-height: 0; }
  .channel-voice .voice-sidebar { display: none; }
  .channel-voice .voice-call-main { padding: 18px; }
  .channel-voice .voice-float-card { display: none; }
  .channel-voice .voice-service-map { min-height: 450px; padding: 18px; }
  .channel-voice .voice-map-core { width: 170px; height: 170px; }
  .channel-voice .voice-map-nodes { grid-template-columns: repeat(2,1fr); }
  .channel-voice .voice-map-nodes::before,.channel-voice .voice-map-nodes span::before { display: none; }
  .channel-voice .voice-call-scene { min-height: 420px; padding: 0; }
  .channel-voice .voice-call-overlay { padding: 22px 20px 24px; border-radius: 16px; }
  .channel-voice .voice-call-people { padding-inline: 4px; }
  .channel-voice .voice-call-quote p { font-size: 16px; }
  .channel-voice .voice-live-conversation { width: 100%; padding: 17px; }
  .channel-voice .voice-strip article { gap: 10px; padding: 18px 12px; border-bottom: 1px solid var(--voice-line); }
  .channel-voice .voice-strip-icon { flex-basis: 34px; width: 34px; height: 34px; border-radius: 9px; }
  .channel-voice .voice-strip-icon svg { width: 18px; height: 18px; }
  .channel-voice .voice-strip article:nth-child(2) { border-right: 0; }
  .channel-voice .voice-section { padding: 78px 0; }
  .channel-voice .voice-heading { margin-bottom: 34px; }
  .channel-voice .voice-heading h2 { font-size: 39px; }
  .channel-voice .voice-bento-card { padding: 24px; }
  .channel-voice .voice-bento-card:first-child { min-height: 360px; }
  .channel-voice .voice-bento-icon { margin-bottom: 38px; }
  .channel-voice .voice-steps,.channel-voice .voice-use-grid { grid-template-columns: 1fr; }
  .channel-voice .voice-step::before { margin-bottom: 30px; }
  .channel-voice .voice-final-card { grid-template-columns: 1fr; padding: 34px 24px; }
  .channel-voice .voice-feature-row { width: min(100% - 32px,1180px); min-height: 0; gap: 36px; padding: 62px 0; }
  .channel-voice .voice-ui-float { transform: scale(.88); transform-origin: right bottom; }
  .channel-voice .voice-route-result,.channel-voice .voice-transfer-ui,.channel-voice .voice-summary-ui { right: -2%; bottom: 18px; }
  .channel-voice .voice-feature-copy ul { gap: 18px; margin-top: 26px; }
}

/* Editorial SaaS visual refinement: Shulex blue, warm canvas, decisive section rhythm */
.channel-voice {
  --voice-ink: #111318;
  --voice-muted: #636b78;
  --voice-line: #dfe2e7;
  --voice-blue: #3f5fff;
  --voice-blue-dark: #152052;
  --voice-surface: #f3f2ed;
  background: #f7f6f2;
}
.channel-voice .voice-kicker { margin-bottom: 28px; color: #314edb; font-size: 13px; letter-spacing: .11em; }
.channel-voice .voice-hero h1 { max-width: 720px; font-size: clamp(62px,5.2vw,78px); line-height: .99; letter-spacing: -.068em; }
.channel-voice .voice-hero h1 em { margin-top: 7px; color: var(--voice-blue); }
.channel-voice .voice-hero-lead { max-width: 610px; margin-top: 32px; color: #535b68; font-size: 18px; line-height: 1.82; }
.channel-voice .voice-btn { min-height: 56px; padding-inline: 26px; border-color: #cfd3da; border-radius: 8px; font-size: 15px; }
.channel-voice .voice-btn-primary { border-color: #111318; background: #111318; box-shadow: none; }
.channel-voice .voice-btn-primary:hover { background: var(--voice-blue); border-color: var(--voice-blue); }
.channel-voice .voice-proof { gap: 24px; margin-top: 34px; color: #5d6572; }
.channel-voice .voice-live-conversation {
  width: min(100%,550px); padding: 28px; border-color: rgba(17,19,24,.12); border-radius: 22px;
  box-shadow: 0 35px 80px rgba(23,30,54,.15), 0 2px 8px rgba(23,30,54,.05);
}
.channel-voice .voice-live-conversation > header { padding-bottom: 22px; }
.channel-voice .voice-live-conversation > header strong { font-size: 17px; }
.channel-voice .voice-conversation-wave { height: 64px; margin: 19px 0; border-radius: 14px; background: #f1f3f8; }
.channel-voice .voice-conversation-messages { gap: 12px; }
.channel-voice .voice-message { grid-template-columns: 32px 1fr; gap: 11px; }
.channel-voice .voice-message img,.channel-voice .voice-message > span { width: 32px; height: 32px; }
.channel-voice .voice-message p { padding: 12px 14px; border-radius: 12px; font-size: 12px; }
.channel-voice .voice-message b { font-size: 11px; }
.channel-voice .voice-call-float { min-width: 228px; padding: 15px 16px; border-radius: 14px; box-shadow: 0 20px 48px rgba(24,31,55,.17); }
.channel-voice .voice-call-float b { font-size: 12px; }
.channel-voice .voice-outbound-card { right: -4px; top: 94px; }
.channel-voice .voice-success-card { right: 10px; bottom: 26px; }

.channel-voice .voice-strip { color: #fff; border: 0; background: #111318; }
.channel-voice .voice-strip b { font-size: 16px; }
.channel-voice .voice-strip span { color: rgba(255,255,255,.58); font-size: 12px; }

.channel-voice .voice-feature-showcase { overflow: hidden; background: #f7f6f2; }
.channel-voice .voice-feature-row {
  width: min(1280px, calc(100% - 64px)); min-height: 720px; gap: 110px; padding: 110px 0;
  border-bottom: 0;
}
.channel-voice .voice-feature-row.is-reverse {
  color: #fff; border: 0; background: #151a2d;
  box-shadow: 0 0 0 100vmax #151a2d; clip-path: inset(0 -100vmax);
}
.channel-voice .voice-ui-window {
  width: min(92%,540px); border-color: #d9dde5; border-radius: 16px;
  box-shadow: 0 28px 70px rgba(25,32,52,.14), 0 3px 10px rgba(25,32,52,.05);
}
.channel-voice .voice-ui-window > header { min-height: 58px; padding-inline: 22px; font-size: 13px; }
.channel-voice .voice-ui-field { padding: 23px; }
.channel-voice .voice-ui-field > b { font-size: 12px; }
.channel-voice .voice-ui-field label { padding: 13px; }
.channel-voice .voice-ui-field label strong { font-size: 12px; }
.channel-voice .voice-ui-field label small { font-size: 10px; }
.channel-voice .voice-ui-select { margin: 0 23px 23px; padding: 13px 14px; }
.channel-voice .voice-route-result { right: -2%; bottom: 42px; width: 215px; }
.channel-voice .voice-transfer-ui { right: -3%; bottom: 34px; width: 205px; }
.channel-voice .voice-summary-ui { right: -3%; bottom: 38px; width: 235px; }
.channel-voice .voice-feature-copy li span { max-width: 480px; font-size: 14px; line-height: 1.75; }
.channel-voice .voice-agent-line { margin: 16px 20px; padding: 15px; font-size: 11px; }
.channel-voice .voice-agent-action { margin: 16px 20px; padding: 16px; }
.channel-voice .voice-record-head,.channel-voice .voice-record-row { padding: 14px 20px; font-size: 10px; }

.channel-voice .voice-section:not(.voice-section-soft) { padding: 112px 0 120px; color: #fff; background: var(--voice-blue); }
.channel-voice .voice-use-grid { gap: 0; border-top: 1px solid rgba(255,255,255,.35); border-bottom: 1px solid rgba(255,255,255,.35); }
.channel-voice .voice-use-card { min-height: 220px; padding: 30px; color: #fff; border: 0; border-right: 1px solid rgba(255,255,255,.35); border-radius: 0; background: transparent; }
.channel-voice .voice-use-card:last-child { border-right: 0; }
.channel-voice .voice-use-card:hover { transform: none; border-color: rgba(255,255,255,.35); box-shadow: none; background: rgba(255,255,255,.08); }

.channel-voice .voice-section-soft { padding: 118px 0; background: #eeece5; }
.channel-voice .voice-faq-list { border-color: #c9c9c4; }
.channel-voice .voice-faq-list details { border-color: #c9c9c4; }
.channel-voice .voice-final { padding: 110px 0; background: #f7f6f2; }

@media (max-width: 980px) {
  .channel-voice .voice-hero h1 { font-size: clamp(58px,9vw,76px); }
  .channel-voice .voice-feature-copy h2 { font-size: 48px; }
}

@media (max-width: 700px) {
  .channel-voice .voice-live-conversation { padding: 18px; border-radius: 16px; }
  .channel-voice .voice-outbound-card { right: -2px; top: auto; bottom: 66px; }
  .channel-voice .voice-success-card { left: 0; right: auto; bottom: 0; }
  .channel-voice .voice-strip-grid { grid-template-columns: 1fr 1fr; }
  .channel-voice .voice-strip article { min-height: 108px; padding: 20px 14px; }
  .channel-voice .voice-feature-row,.channel-voice .voice-feature-row.is-reverse { width: min(100% - 32px,1280px); gap: 44px; padding: 72px 0; }
  .channel-voice .voice-feature-copy ul { margin-top: 30px; }
  .channel-voice .voice-ui-window { width: 92%; }
  .channel-voice .voice-section:not(.voice-section-soft) .voice-heading h2,.channel-voice .voice-faq-grid .voice-heading h2 { font-size: 42px; }
  .channel-voice .voice-use-grid { grid-template-columns: 1fr; }
  .channel-voice .voice-use-card { min-height: 160px; border-right: 0; border-bottom: 1px solid rgba(255,255,255,.35); }
}

/* Pure-white product system: hierarchy comes from type, spacing and product UI. */
.channel-voice,
.channel-voice .voice-hero,
.channel-voice .voice-feature-showcase,
.channel-voice .voice-section,
.channel-voice .voice-section:not(.voice-section-soft),
.channel-voice .voice-section-soft,
.channel-voice .voice-final { background: #fff; }

.channel-voice .voice-strip {
  color: var(--voice-ink);
  border-block: 1px solid var(--voice-line);
  background: #fff;
}
.channel-voice .voice-strip article { border-color: var(--voice-line); }
.channel-voice .voice-strip-icon { color: var(--voice-blue); background: #f1f4ff; }
.channel-voice .voice-strip span { color: var(--voice-muted); }

.channel-voice .voice-feature-row.is-reverse {
  color: var(--voice-ink);
  background: #fff;
  box-shadow: none;
  clip-path: none;
}
.channel-voice .voice-feature-row.is-reverse .voice-feature-copy li span { color: var(--voice-muted); }
.channel-voice .voice-feature-row.is-reverse .voice-feature-copy li::before { background: var(--voice-blue); }

.channel-voice .voice-section:not(.voice-section-soft) { color: var(--voice-ink); border-top: 0; }
.channel-voice .voice-use-grid { border-color: var(--voice-line); }
.channel-voice .voice-use-card { color: var(--voice-ink); border-color: var(--voice-line); }
.channel-voice .voice-use-card::before { background: var(--voice-blue); }
.channel-voice .voice-use-card p { color: var(--voice-muted); }
.channel-voice .voice-use-card:hover { border-color: var(--voice-line); background: #f8f9fb; }
.channel-voice .voice-faq-list,
.channel-voice .voice-faq-list details { border-color: var(--voice-line); }

.channel-voice .voice-final { border-top: 1px solid var(--voice-line); }

@media (max-width: 700px) {
  .channel-voice .voice-use-card { border-color: var(--voice-line); }
  .channel-voice .voice-use-card:last-child { border-bottom: 0; }
}

/* Unified page scale */
.channel-voice .voice-shell { width: min(1180px, calc(100% - 48px)); }
.channel-voice .voice-strip article { min-height: 100px; padding: 24px 26px; }

.channel-voice .voice-feature-copy h2 { max-width: 520px; font-size: clamp(40px,3.35vw,46px); line-height: 1.14; letter-spacing: -.05em; }

.channel-voice .voice-section:not(.voice-section-soft) .voice-heading h2 { font-size: clamp(42px,3.8vw,52px); line-height: 1.12; }
.channel-voice .voice-use-card::before { top: 27px; left: 26px; }

.channel-voice .voice-faq-grid { grid-template-columns: .72fr 1fr; gap: 82px; }
.channel-voice .voice-faq-grid .voice-heading h2 { font-size: clamp(42px,3.8vw,52px); line-height: 1.12; }
.channel-voice .voice-faq-list summary { padding-block: 25px; font-size: 17px; }
.channel-voice .voice-faq-list p { font-size: 15px; }

.channel-voice .voice-final { padding: 82px 0 92px; }
.channel-voice .voice-final-card {
  padding: 58px 0; color: var(--voice-ink); border-block: 1px solid var(--voice-line); border-radius: 0; background: #fff;
}
.channel-voice .voice-final h2 { max-width: 780px; font-size: clamp(42px,3.8vw,52px); line-height: 1.12; }
.channel-voice .voice-final .voice-btn { color: #fff; border-color: var(--voice-blue); background: var(--voice-blue); }

@media (max-width: 980px) {
  .channel-voice .voice-shell { width: min(100% - 40px,1180px); }
  .channel-voice .voice-feature-row,.channel-voice .voice-feature-row.is-reverse { width: min(100% - 40px,1180px); gap: 50px; padding: 68px 0; }
  /* Single-column FAQ again: the .72fr/1fr rule above has the same specificity as the earlier 980px rule and would win on phones. */
  .channel-voice .voice-faq-grid { grid-template-columns: 1fr; gap: 28px; }
}

@media (max-width: 700px) {
  .channel-voice .voice-shell { width: min(100% - 32px,1180px); }
  .channel-voice .voice-section:not(.voice-section-soft),.channel-voice .voice-section-soft { padding: 72px 0; }
  .channel-voice .voice-final { padding: 58px 0 68px; }
  .channel-voice .voice-final-card { padding: 42px 0; }
  .channel-voice .voice-final h2 { font-size: 38px; }
}

/* Shared homepage CTA */
.channel-voice .voice-home-cta { padding: 70px 0 90px; background: #fff; }
.channel-voice .voice-home-cta .wrap { width: min(1180px, calc(100% - 48px)); margin-inline: auto; }
.channel-voice .voice-home-cta .cta-grid { display: grid; grid-template-columns: 1.4fr .8fr; gap: 18px; }
.channel-voice .voice-home-cta .cta-box {
  position: relative; overflow: hidden; min-height: 270px; display: flex; align-items: center; justify-content: space-between;
  padding: 60px; border-radius: 28px; color: #fff; background: linear-gradient(115deg,#1769ff,#167de7 60%,#20bcd5);
}
.channel-voice .voice-home-cta .cta-box::after {
  content: ""; position: absolute; right: -50px; top: -100px; width: 360px; height: 360px;
  border: 1px solid #ffffff47; border-radius: 50%; box-shadow: 0 0 0 60px #ffffff10,0 0 0 120px #ffffff0c;
}
.channel-voice .voice-home-cta h2 { position: relative; z-index: 1; margin: 0 0 12px; font-size: 39px; line-height: 1.15; letter-spacing: -.04em; }
.channel-voice .voice-home-cta p { position: relative; z-index: 1; margin: 0; color: #dff2ff; }
.channel-voice .voice-home-cta .btn {
  position: relative; z-index: 1; flex: 0 0 auto; padding: 15px 25px; border-radius: 8px; color: #1769ff; background: #fff; font-weight: 700;
}
.channel-voice .voice-home-cta .cta-box .btn.shulex-demo-cta { color: #1769ff; background: #fff; box-shadow: none; }
.channel-voice .voice-home-cta .voc-cta { display: block; min-height: 270px; padding: 42px; background: linear-gradient(135deg,#2b2015,#6a431b); }
.channel-voice .voice-home-cta .voc-cta h2 { font-size: 28px; }
.channel-voice .voice-home-cta .voc-cta .btn { display: inline-flex; margin-top: 28px; color: #b86c08; }

@media (max-width: 980px) {
  .channel-voice .voice-home-cta .cta-grid { grid-template-columns: 1fr; }
  .channel-voice .voice-home-cta .cta-box { padding: 40px; gap: 30px; }
}
@media (max-width: 700px) {
  .channel-voice .voice-home-cta { padding: 56px 0 70px; }
  .channel-voice .voice-home-cta .wrap { width: min(100% - 32px,1180px); }
  .channel-voice .voice-home-cta .cta-box { display: block; min-height: 0; padding: 36px 28px; }
  .channel-voice .voice-home-cta h2 { font-size: 31px; }
  .channel-voice .voice-home-cta .btn { display: inline-flex; margin-top: 28px; }
}

/* Reference-led Shulex layout: light brand hero, three proof cards, alternating feature stories */
.channel-voice .voice-hero-grid { grid-template-columns: minmax(460px,.9fr) minmax(520px,1.1fr); gap: 70px; }
.channel-voice .voice-kicker { margin-bottom: 20px; }
.channel-voice .voice-hero h1 { max-width: 600px; font-size: clamp(48px,4.1vw,58px); line-height: 1.06; }
.channel-voice .voice-hero-lead { max-width: 560px; margin-top: 22px; font-size: 15px; line-height: 1.75; }
.channel-voice .voice-actions { margin-top: 28px; }
.channel-voice .voice-proof { margin-top: 22px; }
.channel-voice .voice-live-conversation { width: min(100%,480px); padding: 21px; border-radius: 14px; box-shadow: 0 18px 46px rgba(31,60,95,.13); }

.channel-voice .voice-why { padding: 88px 0 96px; background: #fff; }
.channel-voice .voice-why h2,.channel-voice .voice-core-heading h2 {
  margin: 0; text-align: center; font-size: clamp(34px,3vw,43px); line-height: 1.18; letter-spacing: -.045em;
}
.channel-voice .voice-why-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 22px; margin-top: 46px; }
.channel-voice .voice-why-grid article { min-width: 0; }
.channel-voice .voice-why-visual { height: 180px; display: grid; place-items: center; border-radius: 10px; overflow: hidden; }
.channel-voice .voice-why-visual.is-blue { background: #e8f8fb; }
.channel-voice .voice-why-visual.is-violet { background: #f1edff; }
.channel-voice .voice-why-visual.is-yellow { background: #fff5d9; }
.channel-voice .voice-why-visual svg { width: 78%; height: 78%; fill: none; color: #111827; stroke: currentColor; stroke-width: 2.2; stroke-linecap: round; stroke-linejoin: round; }

.channel-voice .voice-feature-showcase { padding: 18px 0 80px; background: #fff; }
.channel-voice .voice-core-heading { width: min(1180px,calc(100% - 48px)); margin: 0 auto 22px; padding: 34px 0 24px; }
.channel-voice .voice-feature-row,.channel-voice .voice-feature-row.is-reverse {
  width: min(1180px,calc(100% - 48px)); min-height: 520px; grid-template-columns: minmax(0,.96fr) minmax(0,1.04fr);
  gap: 72px; padding: 58px 0; border-top: 0;
}
.channel-voice .voice-feature-row.is-reverse { grid-template-columns: minmax(0,1.04fr) minmax(0,.96fr); }
.channel-voice .voice-feature-row + .voice-feature-row { border-top: 0; }
.channel-voice .voice-feature-ui { min-height: 370px; padding: 34px; border-radius: 12px; background: #eaf7fb; }
.channel-voice .voice-feature-row:nth-of-type(2) .voice-feature-ui { background: #f0edff; }
.channel-voice .voice-feature-row:nth-of-type(3) .voice-feature-ui { background: #fff5dd; }
.channel-voice .voice-ui-window { width: min(90%,500px); border-radius: 10px; box-shadow: 0 18px 42px rgba(34,48,77,.14); }
.channel-voice .voice-feature-copy h2 { max-width: 510px; font-size: clamp(32px,2.7vw,39px); line-height: 1.18; }
.channel-voice .voice-feature-copy ul { gap: 0; margin-top: 28px; border-top: 1px solid #d8dde6; }
.channel-voice .voice-feature-copy li { padding: 17px 34px 17px 32px; border-bottom: 1px solid #d8dde6; }
.channel-voice .voice-feature-copy li::before {
  content: '✓'; top: 17px; width: 19px; height: 19px; display: grid; place-items: center;
  color: var(--voice-blue); border: 1px solid #b9c8ff; border-radius: 50%; background: #eef2ff; font-size: 10px;
}
.channel-voice .voice-feature-copy li::after { content: '›'; position: absolute; right: 3px; top: 15px; color: #9ca5b4; font-size: 22px; }
.channel-voice .voice-feature-copy li b { margin: 0 0 4px; font-size: 15px; }
.channel-voice .voice-feature-copy li span { font-size: 12px; line-height: 1.55; }

.channel-voice .voice-section:not(.voice-section-soft) .voice-heading { max-width: 720px; margin-bottom: 38px; }
.channel-voice .voice-section:not(.voice-section-soft) .voice-heading h2 { font-size: clamp(36px,3.1vw,44px); }
.channel-voice .voice-section-soft { padding: 82px 0 88px; }
.channel-voice .voice-faq-grid .voice-heading h2 { font-size: clamp(36px,3.1vw,44px); }

@media (max-width: 980px) {
  .channel-voice .voice-hero-grid { grid-template-columns: 1fr; gap: 48px; }
  .channel-voice .voice-conversation-scene { width: min(100%,620px); margin-inline: auto; }
  .channel-voice .voice-why-grid { grid-template-columns: 1fr; max-width: 620px; margin-inline: auto; margin-top: 40px; }
  .channel-voice .voice-feature-row,.channel-voice .voice-feature-row.is-reverse { grid-template-columns: 1fr; gap: 34px; }
  .channel-voice .voice-feature-row.is-reverse .voice-feature-ui { order: 1; }
  .channel-voice .voice-feature-row.is-reverse .voice-feature-copy { order: 2; }
}

@media (max-width: 700px) {
  .channel-voice .voice-why h2,.channel-voice .voice-core-heading h2 { font-size: 34px; text-align: left; }
  .channel-voice .voice-why-visual { height: 160px; }
  .channel-voice .voice-feature-showcase { padding-bottom: 48px; }
  .channel-voice .voice-core-heading { width: min(100% - 32px,1180px); padding-top: 20px; }
  .channel-voice .voice-feature-row,.channel-voice .voice-feature-row.is-reverse { width: min(100% - 32px,1180px); padding: 46px 0; }
  .channel-voice .voice-feature-ui { min-height: 330px; padding: 18px; }
  .channel-voice .voice-feature-copy h2 { font-size: 32px; }
}

/* Flat illustrated UI language: outlined windows on Shulex-blue surfaces */
.channel-voice .voice-live-conversation {
  border: 1px solid #cbd7ef; border-radius: 15px; box-shadow: 0 18px 44px rgba(49,87,255,.12); background: #fff;
}
.channel-voice .voice-conversation-wave { border: 1px solid #cdd8ff; background: #f1f4ff; }
.channel-voice .voice-message p { border: 1px solid #dbe1ec; background: #fff; }
.channel-voice .voice-message.ai p { color: #fff; border-color: var(--voice-blue); background: var(--voice-blue); }
.channel-voice .voice-message.ai b { color: #fff; }
.channel-voice .voice-message.result p { color: #163aa8; border-color: #aabaff; background: #dfe7ff; }
.channel-voice .voice-call-float { border: 1px solid #c7d3ef; border-radius: 12px; box-shadow: 0 14px 32px rgba(49,87,255,.12); }
.channel-voice .voice-call-float-icon { color: #fff; background: var(--voice-blue); }
.channel-voice .voice-success-card .voice-call-float-icon { color: #fff; background: var(--voice-blue); }

.channel-voice .voice-feature-ui,
.channel-voice .voice-feature-row:nth-of-type(2) .voice-feature-ui,
.channel-voice .voice-feature-row:nth-of-type(3) .voice-feature-ui {
  overflow: visible; border-radius: 24px; background: #e9efff;
}
.channel-voice .voice-ui-window {
  border: 1px solid #c7d3ef; border-radius: 12px; box-shadow: 0 16px 38px rgba(49,87,255,.11); background: #fff;
}
.channel-voice .voice-ui-field label.is-selected { color: #173aa7; background: #dfe7ff; }
.channel-voice .voice-ui-select { border-color: #aebdf4; background: #f4f6ff; }
.channel-voice .voice-ui-float {
  border: 1px solid #c7d3ef; border-radius: 10px; box-shadow: 0 13px 30px rgba(49,87,255,.12); background: #fff;
}
.channel-voice .voice-agent-line { border: 1px solid #d8deea; background: #fff; }
.channel-voice .voice-agent-line.ai { color: #fff; border-color: var(--voice-blue); background: var(--voice-blue); }
.channel-voice .voice-agent-line.ai b { color: #fff; }
.channel-voice .voice-agent-action { border: 1px solid #9fb1ff; background: #e7ecff; }
.channel-voice .voice-transfer-ui button { background: var(--voice-blue); }
.channel-voice .voice-record-head { border-bottom-color: #d8e1f2; background: #f3f5fb; }
.channel-voice .voice-record-row { background: #fff; }
.channel-voice .voice-summary-ui div i { color: #173aa7; background: #e5ebff; }

@media (min-width: 981px) {
  .channel-voice .voice-routing-ui { transform: translate(-18px,-8px); }
  .channel-voice .voice-route-result { right: 4%; bottom: 32px; }
  .channel-voice .voice-agent-ui { transform: translate(18px,-8px); }
  .channel-voice .voice-transfer-ui { right: 1%; bottom: 28px; }
  .channel-voice .voice-record-ui { transform: translate(-16px,-6px); }
  .channel-voice .voice-summary-ui { right: 2%; bottom: 30px; }
}

@media (max-width: 700px) {
  .channel-voice .voice-feature-ui { padding: 20px 10px; border-radius: 18px; }
}

/* Application scenarios: illustrated call windows */
.channel-voice .voice-section:not(.voice-section-soft) { overflow: hidden; padding: 92px 0 104px; }
.channel-voice .voice-use-heading { max-width: none!important; margin-bottom: 52px!important; text-align: center; }
.channel-voice .voice-section:not(.voice-section-soft) .voice-use-heading h2 { font-size: clamp(42px,4vw,58px); }
.channel-voice .voice-use-grid { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 18px; border: 0; }
.channel-voice .voice-use-card {
  min-height: 0; display: block; padding: 0; color: var(--voice-ink); border: 0; border-radius: 0; background: transparent;
}
.channel-voice .voice-use-card::before { display: none; }
.channel-voice .voice-use-card:hover { background: transparent; }
.channel-voice .voice-use-card > header { min-height: 94px; display: flex; align-items: flex-start; gap: 12px; padding: 0 4px 18px; }
.channel-voice .voice-use-icon { display: grid; place-items: center; flex: 0 0 36px; width: 36px; height: 36px; color: #fff; border-radius: 9px; background: var(--voice-blue); }
.channel-voice .voice-use-icon svg { width: 21px; height: 21px; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
.channel-voice .voice-use-card h3 { margin: 0; font-size: 19px; line-height: 1.3; }
.channel-voice .voice-use-card > header p { margin: 7px 0 0; color: var(--voice-muted); font-size: 12px; line-height: 1.55; }
.channel-voice .voice-scene-demo { overflow: hidden; min-height: 330px; border: 1px solid #cbd7ef; border-radius: 14px; box-shadow: 0 12px 28px rgba(49,87,255,.08); background: #f8faff; }
.channel-voice .voice-scene-top { height: 48px; display: flex; align-items: center; gap: 9px; padding: 0 14px; color: #fff; background: var(--voice-blue); }
.channel-voice .voice-scene-top i { width: 19px; height: 19px; border: 2px solid #fff; border-radius: 50%; }
.channel-voice .voice-scene-top b { font-size: 12px; }
.channel-voice .voice-scene-top span { margin-left: auto; color: #c9d1e4; font-size: 15px; }
.channel-voice .voice-scene-demo p { width: fit-content; max-width: 84%; margin: 18px 14px 0; padding: 11px 13px; border-radius: 10px; font-size: 12px; line-height: 1.55; }
.channel-voice .voice-scene-demo .from-customer { margin-left: auto; color: #fff; background: var(--voice-blue); }
.channel-voice .voice-scene-demo .from-ai { color: #253047; background: #e5eaff; }
.channel-voice .voice-scene-demo small { display: block; margin: 18px 14px 0; padding-top: 15px; color: #3855c8; border-top: 1px solid #d8deef; font-size: 11px; }

@media (max-width: 980px) {
  .channel-voice .voice-use-grid { grid-template-columns: repeat(2,1fr); gap: 34px 18px; }
}
@media (max-width: 700px) {
  .channel-voice .voice-use-heading { margin-bottom: 38px!important; text-align: left; }
  .channel-voice .voice-section:not(.voice-section-soft) .voice-use-heading h2 { font-size: 38px; }
  .channel-voice .voice-use-grid { display: flex; gap: 16px; overflow-x: auto; margin-right: -16px; padding-right: 16px; scroll-snap-type: x mandatory; scrollbar-width: none; }
  .channel-voice .voice-use-grid::-webkit-scrollbar { display: none; }
  .channel-voice .voice-use-card { flex: 0 0 82%; scroll-snap-align: start; }
  .channel-voice .voice-use-card > header { min-height: 88px; }
}

/* Shulex UI signature: soft blue boundaries, no borrowed black outlines */
.channel-voice .voice-why-visual svg { color: var(--voice-blue); }
.channel-voice .voice-live-conversation {
  border: 1px solid #cbd7ef; box-shadow: 0 18px 44px rgba(49,87,255,.12);
}
.channel-voice .voice-live-conversation > header { border-color: #dce4f3; }
.channel-voice .voice-message.ai p { border-color: var(--voice-blue); background: var(--voice-blue); }
.channel-voice .voice-call-float {
  border: 1px solid #c7d3ef; box-shadow: 0 14px 32px rgba(49,87,255,.12);
}
.channel-voice .voice-ui-window {
  border: 1px solid #c7d3ef; box-shadow: 0 16px 38px rgba(49,87,255,.11);
}
.channel-voice .voice-ui-window > header { border-color: #dce4f3; }
.channel-voice .voice-ui-float {
  border: 1px solid #c7d3ef; box-shadow: 0 13px 30px rgba(49,87,255,.12);
}
.channel-voice .voice-agent-line.ai { border-color: var(--voice-blue); background: var(--voice-blue); }
.channel-voice .voice-record-head { border-bottom-color: #d8e1f2; }
.channel-voice .voice-scene-demo {
  border: 1px solid #cbd7ef; box-shadow: 0 12px 28px rgba(49,87,255,.08); background: #f8faff;
}
.channel-voice .voice-scene-top { background: var(--voice-blue); }
.channel-voice .voice-use-icon img { width: 21px; height: 21px; filter: brightness(0) invert(1); }

/* Product-image detail layer */
.channel-voice .voice-ui-window > header { min-height: 54px; color: #fff; border: 0; background: #172033; }
.channel-voice .voice-ui-window > header i { color: #aebcff; }
.channel-voice .voice-ui-context { display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 11px; padding: 13px 20px; border-bottom: 1px solid #e2e8f3; background: #f8faff; font-size: 10px; }
.channel-voice .voice-ui-context > span { color: #7a8597; }
.channel-voice .voice-ui-context > b { font-size: 11px; }
.channel-voice .voice-ui-context > i { display: inline-flex; align-items: center; gap: 5px; color: #087f5b; font-style: normal; }
.channel-voice .voice-ui-context em,.channel-voice .voice-call-context em { width: 6px; height: 6px; border-radius: 50%; background: #18b981; }
.channel-voice .voice-ui-float { overflow: hidden; padding: 18px; }
.channel-voice .voice-ui-float > header { margin: -18px -18px 15px; padding: 12px 16px; color: #173052; background: #ffe7a3; font-size: 12px; font-weight: 800; }
.channel-voice .voice-ui-float > small { color: #7a8597; }
.channel-voice .voice-ui-float > b { margin-top: 6px; font-size: 12px; line-height: 1.45; }
.channel-voice .voice-ui-float > span { font-size: 9px; line-height: 1.55; }
.channel-voice .voice-mini-tags { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 11px; }
.channel-voice .voice-mini-tags i { padding: 4px 6px; border-radius: 999px; color: #3157ff; background: #e8edff; font-size: 8px; font-style: normal; }
.channel-voice .voice-route-result { width: 230px; }
.channel-voice .voice-call-context { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin: 14px 18px 2px; padding-bottom: 12px; border-bottom: 1px solid #e2e8f3; }
.channel-voice .voice-call-context > span { display: inline-flex; align-items: center; gap: 6px; font-size: 10px; font-weight: 700; }
.channel-voice .voice-call-context > span i { width: 7px; height: 7px; border-radius: 50%; background: #18b981; box-shadow: 0 0 0 4px #e4f8f0; }
.channel-voice .voice-call-context > b { color: #7b8698; font-size: 9px; font-weight: 600; }
.channel-voice .voice-agent-meta { display: flex; flex-wrap: wrap; gap: 5px; margin: 13px 18px 18px; }
.channel-voice .voice-agent-meta span { padding: 5px 7px; border: 1px solid #d8e1f2; border-radius: 999px; color: #61708b; background: #fff; font-size: 8px; }
.channel-voice .voice-transfer-ui { width: 220px; }
.channel-voice .voice-transfer-ui button { min-height: 34px; font-weight: 700; }
.channel-voice .voice-record-filters { display: flex; align-items: center; gap: 7px; padding: 13px 16px; border-bottom: 1px solid #e5eaf3; background: #f8faff; }
.channel-voice .voice-record-filters span { padding: 5px 8px; border-radius: 999px; color: #69768c; background: #fff; font-size: 8px; }
.channel-voice .voice-record-filters span.active { color: #fff; background: var(--voice-blue); }
.channel-voice .voice-record-filters b { margin-left: auto; padding: 6px 9px; border: 1px solid #d9e1ef; border-radius: 7px; color: #8a95a6; background: #fff; font-size: 8px; font-weight: 500; }
.channel-voice .voice-summary-ui { width: 245px; }
.channel-voice .voice-summary-ui footer { display: flex; align-items: center; gap: 6px; margin-top: 12px; padding-top: 11px; border-top: 1px solid #e0e6f1; color: #64718a; font-size: 8px; }
.channel-voice .voice-summary-ui footer em { width: 7px; height: 7px; border-radius: 50%; background: #18b981; box-shadow: 0 0 0 3px #e4f8f0; }

@media (max-width: 700px) {
  .channel-voice .voice-ui-context { padding-inline: 14px; }
  .channel-voice .voice-record-filters { gap: 4px; padding-inline: 10px; }
  .channel-voice .voice-record-filters b { display: none; }
}

/* Authentic Shulex product workspace — simplified for the marketing page */
.channel-voice .voice-conversation-scene { display: flex; align-items: center; overflow: visible; }
.channel-voice .voice-product-shell { width: 620px; overflow: hidden; color: #172033; border: 1px solid #dfe3e9; border-radius: 15px; background: #f5f6f8; box-shadow: 0 26px 65px rgba(20,32,51,.15); font-size: 10px; }
.channel-voice .voice-product-topbar { height: 42px; display: flex; align-items: center; gap: 9px; padding: 0 15px; color: #fff; background: #142033; }
.channel-voice .voice-product-topbar b { font-size: 12px; }
.channel-voice .voice-product-mark { display: grid; place-items: center; width: 22px; height: 22px; color: #3157ff; border-radius: 50%; background: #fff; font-size: 12px; }
.channel-voice .voice-product-status { display: flex; align-items: center; gap: 6px; margin-left: auto; color: #dbe2ee; }
.channel-voice .voice-product-status i { width: 6px; height: 6px; border-radius: 50%; background: #31c48d; box-shadow: 0 0 0 3px rgba(49,196,141,.15); }
.channel-voice .voice-product-body { min-height: 390px; display: grid; grid-template-columns: 43px 128px minmax(250px,1fr) 142px; }
.channel-voice .voice-product-rail { display: flex; flex-direction: column; align-items: center; gap: 11px; padding-top: 12px; border-right: 1px solid #e1e4e9; background: #f0f2f5; }
.channel-voice .voice-product-rail i { width: 28px; height: 28px; display: grid; place-items: center; color: #687386; border-radius: 8px; font-style: normal; font-size: 12px; }
.channel-voice .voice-product-rail i.active { color: #3157ff; background: #fff; box-shadow: 0 2px 8px rgba(20,32,51,.07); }
.channel-voice .voice-product-queue { padding: 13px 9px; border-right: 1px solid #e1e4e9; background: #f7f8fa; }
.channel-voice .voice-product-queue header { display: flex; justify-content: space-between; align-items: center; margin: 0 5px 12px; }
.channel-voice .voice-product-queue header b { font-size: 14px; }
.channel-voice .voice-product-queue p { min-height: 31px; display: grid; grid-template-columns: 15px 1fr auto; align-items: center; gap: 4px; margin: 3px 0; padding: 0 8px; color: #626e82; border-radius: 7px; }
.channel-voice .voice-product-queue p.active { color: #172033; background: #fff; box-shadow: 0 1px 4px rgba(20,32,51,.06); }
.channel-voice .voice-product-queue p i { font-style: normal; color: #768197; }
.channel-voice .voice-product-queue p b { overflow: hidden; font-size: 9px; white-space: nowrap; }
.channel-voice .voice-product-queue p em { color: #8a94a5; font-style: normal; }
.channel-voice .voice-product-queue small { display: block; margin: 22px 7px 7px; color: #9aa3b1; }
.channel-voice .voice-product-call { min-width: 0; background: #fff; }
.channel-voice .voice-product-call > header { height: 58px; display: flex; align-items: center; justify-content: space-between; padding: 0 15px; border-bottom: 1px solid #e6e8ec; }
.channel-voice .voice-product-call header div { display: grid; gap: 5px; }
.channel-voice .voice-product-call header b { font-size: 12px; }
.channel-voice .voice-product-call header span { color: #8791a2; font-size: 8px; }
.channel-voice .voice-product-call time { color: #3157ff; font: 700 11px/1 ui-monospace,SFMono-Regular,Menlo,monospace; }
.channel-voice .voice-product-wave { height: 45px; display: flex; align-items: center; gap: 3px; padding: 0 15px; border-bottom: 1px solid #edf0f4; }
.channel-voice .voice-product-wave i { width: 3px; height: 11px; border-radius: 4px; background: #4f6fff; animation: voiceWave 1.4s ease-in-out infinite alternate; }
.channel-voice .voice-product-wave i:nth-child(2n) { height: 21px; animation-delay: -.5s; }.channel-voice .voice-product-wave i:nth-child(3n) { height: 15px; animation-delay: -.8s; }
.channel-voice .voice-product-wave span { margin-left: 7px; color: #168a68; font-weight: 700; }
.channel-voice .voice-product-chat { padding: 14px; }
.channel-voice .voice-product-chat p { max-width: 88%; margin: 0 0 10px; padding: 9px 11px; border-radius: 9px; line-height: 1.5; }
.channel-voice .voice-product-chat p b { display: block; margin-bottom: 3px; font-size: 8px; }
.channel-voice .voice-product-chat .customer { margin-left: auto; background: #f2f4f7; }
.channel-voice .voice-product-chat .ai { color: #2143bd; background: #eaf0ff; }
.channel-voice .voice-product-action { display: grid; gap: 4px; margin: 11px 0; padding: 11px; border-radius: 9px; background: #fff6d8; }
.channel-voice .voice-product-action small { color: #8a6b09; font-weight: 700; }.channel-voice .voice-product-action b { margin-bottom: 3px; font-size: 10px; }.channel-voice .voice-product-action span { color: #657087; font-size: 8px; }.channel-voice .voice-product-action span i { color: #11966f; font-style: normal; }
.channel-voice .voice-product-detail { padding: 0 11px; border-left: 1px solid #e1e4e9; background: #fbfbfc; }
.channel-voice .voice-product-detail > header { height: 48px; display: flex; align-items: center; justify-content: space-between; border-bottom: 1px solid #e7e9ed; }
.channel-voice .voice-customer { display: flex; align-items: center; gap: 8px; padding: 14px 0; }
.channel-voice .voice-customer > i { width: 31px; height: 31px; display: grid; place-items: center; color: #2345c0; border-radius: 8px; background: #b9d8ff; font-style: normal; font-weight: 800; }
.channel-voice .voice-customer span { display: grid; gap: 3px; }.channel-voice .voice-customer small { color: #8b94a5; font-size: 7px; }
.channel-voice .voice-product-detail dl { margin: 0; }.channel-voice .voice-product-detail dl div { display: flex; justify-content: space-between; padding: 9px 0; border-top: 1px solid #eceef1; }.channel-voice .voice-product-detail dt { color: #8b94a5; }.channel-voice .voice-product-detail dd { margin: 0; font-weight: 700; }
.channel-voice .voice-product-detail h4 { margin: 21px 0 8px; font-size: 10px; }
.channel-voice .voice-order { display: grid; grid-template-columns: 1fr auto; gap: 5px; padding: 10px; border: 1px solid #e2e6ed; border-radius: 8px; background: #fff; }.channel-voice .voice-order span { color: #087f5b; font-size: 8px; }.channel-voice .voice-order small { grid-column: 1/-1; color: #8791a2; font-size: 7px; }

@media (max-width: 1180px) {
  .channel-voice .voice-product-shell { width: 560px; }
  .channel-voice .voice-product-body { grid-template-columns: 40px 115px minmax(230px,1fr) 120px; }
}
@media (max-width: 700px) {
  .channel-voice .voice-product-shell { width: 100%; }
  .channel-voice .voice-product-body { min-height: 350px; grid-template-columns: 35px 92px minmax(220px,1fr); }
  .channel-voice .voice-product-detail { display: none; }
  .channel-voice .voice-product-queue { padding-inline: 6px; }
}

/* Real voice-product views used below the hero */
.channel-voice .voice-feature-ui[class*="-canvas"] { min-height: 430px; display: grid; place-items: center; overflow: hidden; padding: 40px; border-radius: 24px; background: #eef3ff; }
.channel-voice .voice-actions-canvas { background: #f4f1ff!important; }
.channel-voice .voice-record-canvas { background: #edf6ff!important; }
.channel-voice .voice-app-frame { width: 100%; max-width: 610px; min-height: 350px; display: grid; overflow: hidden; color: #172033; border: 1px solid #dfe4ec; border-radius: 13px; background: #fff; box-shadow: 0 22px 55px rgba(32,49,78,.13); font-size: 9px; }
.channel-voice .voice-app-frame > aside { display: flex; flex-direction: column; align-items: center; gap: 11px; padding: 13px 8px; color: #aeb7c6; background: #142033; }
.channel-voice .voice-app-frame > aside b { margin-bottom: 12px; color: #fff; font-size: 10px; }.channel-voice .voice-app-frame > aside i { width: 25px; height: 25px; display: grid; place-items: center; border-radius: 7px; font-style: normal; }.channel-voice .voice-app-frame > aside i.active { color: #fff; background: #3157ff; }
.channel-voice .voice-config-app,.channel-voice .voice-action-app { grid-template-columns: 54px 1fr; }
.channel-voice .voice-app-frame main { min-width: 0; background: #f7f8fa; }
.channel-voice .voice-app-frame main > header { height: 45px; display: flex; align-items: center; justify-content: space-between; padding: 0 15px; border-bottom: 1px solid #e3e7ed; background: #fff; }.channel-voice .voice-app-frame main > header b { font-size: 11px; }.channel-voice .voice-app-frame main > header span { padding: 6px 10px; color: #fff; border-radius: 6px; background: #172033; }
.channel-voice .voice-app-frame main > section { margin: 10px; padding: 14px; border-radius: 9px; background: #fff; }.channel-voice .voice-app-frame section h4 { margin: 0 0 5px; font-size: 10px; }.channel-voice .voice-app-frame section > p { margin: 0 0 12px; color: #7e899b; }
.channel-voice .voice-config-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 7px; }.channel-voice .voice-config-grid label { display: grid; gap: 5px; color: #7c8798; }.channel-voice .voice-config-grid strong { overflow: hidden; padding: 9px; color: #687386; border-radius: 6px; background: #f3f5f7; font-weight: 500; white-space: nowrap; }.channel-voice .voice-config-app button { margin-top: 10px; padding: 0; color: #3157ff; border: 0; background: none; font-size: 9px; }
.channel-voice .voice-person,.channel-voice .voice-action-row { display: flex; align-items: center; gap: 9px; padding: 10px; border-radius: 7px; background: #f7f8fa; }.channel-voice .voice-person > i { width: 32px; height: 32px; display: grid; place-items: center; color: #2345c0; border-radius: 50%; background: #c6dafd; font-style: normal; font-weight: 800; }.channel-voice .voice-person span,.channel-voice .voice-action-row span { display: grid; gap: 3px; }.channel-voice .voice-person small,.channel-voice .voice-action-row small { color: #7f8999; }.channel-voice .voice-person em,.channel-voice .voice-action-row em { margin-left: auto; font-style: normal; }
.channel-voice .voice-action-row { margin-top: 7px; }.channel-voice .voice-action-row > i { width: 28px; height: 28px; display: grid; place-items: center; color: #3157ff; border-radius: 7px; background: #e8eeff; font-style: normal; font-size: 12px; }
.channel-voice .voice-ticket-app { grid-template-columns: 43px 95px minmax(230px,1fr) 135px; min-height: 330px; }
.channel-voice .voice-ticket-app > nav { padding: 15px 8px; border-right: 1px solid #e4e8ee; background: #f7f8fa; }.channel-voice .voice-ticket-app > nav > b { display: block; margin: 0 7px 13px; font-size: 13px; }.channel-voice .voice-ticket-app > nav p { display: flex; justify-content: space-between; margin: 4px 0; padding: 8px 7px; color: #748094; border-radius: 6px; }.channel-voice .voice-ticket-app > nav p.active { color: #172033; background: #fff; }.channel-voice .voice-ticket-app > nav em { font-style: normal; }
.channel-voice .voice-audio { display: grid; grid-template-columns: 1fr auto 90px auto; align-items: center; gap: 7px; margin: 12px; padding: 11px; border-radius: 8px; background: #fff; }.channel-voice .voice-audio i { font-style: normal; }.channel-voice .voice-audio > span { height: 3px; border-radius: 3px; background: linear-gradient(90deg,#3157ff 35%,#dfe4ec 35%); }.channel-voice .voice-audio time { color: #768196; }
.channel-voice .voice-summary { margin: 12px; padding: 12px; border: 1px solid #dfe5f1; border-radius: 8px; background: #fbfcff; }.channel-voice .voice-summary small { color: #3157ff; font-weight: 800; }.channel-voice .voice-summary p { margin: 8px 0 0; color: #687386; line-height: 1.6; }
.channel-voice .voice-transcript { padding: 0 11px; border-left: 1px solid #e4e8ee; background: #fff; }.channel-voice .voice-transcript header { height: 45px; display: flex; align-items: center; border-bottom: 1px solid #e4e8ee; }.channel-voice .voice-transcript p { display: grid; grid-template-columns: 32px 1fr; gap: 5px; margin: 14px 0; line-height: 1.45; }.channel-voice .voice-transcript time { color: #9aa3b1; }.channel-voice .voice-transcript span b { display: block; margin-bottom: 2px; font-size: 8px; }

@media (max-width: 700px) {
  .channel-voice .voice-feature-ui[class*="-canvas"] { min-height: 340px; padding: 18px; border-radius: 18px; }
  .channel-voice .voice-app-frame { transform: scale(.78); width: 125%; max-width: none; transform-origin: center; }
  .channel-voice .voice-ticket-app { grid-template-columns: 40px 85px minmax(220px,1fr); }
  .channel-voice .voice-transcript { display: none; }
}

/* Hero refinement: tighter first-screen rhythm on a clean white canvas. */
.channel-voice .voice-conversation-scene {
  min-height: 450px;
  padding: 0;
  border-radius: 0;
  background: transparent;
}

@media (max-width: 980px) {
  .channel-voice .voice-hero { min-height: 0; padding: 64px 0 60px; }
}

@media (max-width: 700px) {
  .channel-voice .voice-conversation-scene { min-height: 430px; padding: 0; border-radius: 0; }
}

/* Simplified hero demo: call state, live audio and an actionable summary. */
.channel-voice .voice-simple-demo {
  position: relative;
  width: min(100%, 570px);
  min-height: 450px;
  overflow: hidden;
  border: 1px solid #287c69;
  border-radius: 28px;
  background: linear-gradient(145deg, #071d18 0%, #123c31 100%);
  box-shadow: 0 28px 70px rgba(7, 29, 24, .18);
}
.channel-voice .voice-simple-status {
  position: absolute;
  top: 76px;
  right: 48px;
  display: flex;
  align-items: center;
  gap: 9px;
  min-height: 50px;
  padding: 0 16px;
  border-radius: 10px;
  color: #47776d;
  background: #f7faf9;
  font-size: 13px;
}
.channel-voice .voice-simple-status > i { width: 8px; height: 8px; border-radius: 50%; background: #20b58e; box-shadow: 0 0 0 5px rgba(32,181,142,.12); }
.channel-voice .voice-simple-status > b { color: #173f35; font: 700 11px/1 ui-monospace, SFMono-Regular, Menlo, monospace; }
.channel-voice .voice-simple-status > em { color: #009d7a; font-size: 21px; font-style: normal; }
.channel-voice .voice-simple-agent {
  position: absolute;
  left: 105px;
  top: 176px;
  z-index: 2;
  width: 58px;
  height: 58px;
  display: grid;
  place-items: center;
  color: #00a77e;
  border: 7px solid rgba(255,255,255,.28);
  border-radius: 50%;
  background: #fff;
  font-size: 27px;
}
.channel-voice .voice-simple-wave {
  position: absolute;
  top: 150px;
  right: 48px;
  width: 240px;
  height: 116px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  border-radius: 34px;
  background: #fff;
  box-shadow: 0 16px 38px rgba(0,0,0,.14);
}
.channel-voice .voice-simple-wave span { width: 2px; height: var(--h); border-radius: 999px; background: #244c43; animation: voice-wave 1.2s ease-in-out infinite alternate; }
.channel-voice .voice-simple-wave span:nth-child(3n) { background: #00ba8d; animation-delay: -.45s; }
.channel-voice .voice-simple-wave span:nth-child(2n) { animation-delay: -.8s; }
.channel-voice .voice-simple-summary {
  position: absolute;
  right: 66px;
  bottom: 48px;
  width: 230px;
  padding: 20px 22px;
  border: 1px solid #cbd8d4;
  border-radius: 22px;
  background: #fff;
  box-shadow: 0 0 0 8px rgba(255,255,255,.28), 0 18px 36px rgba(0,0,0,.14);
}
.channel-voice .voice-simple-summary::before { content: ''; position: absolute; right: 37px; top: -45px; width: 1px; height: 45px; background: #65a293; }
.channel-voice .voice-simple-summary header { display: flex; align-items: center; gap: 9px; margin-bottom: 18px; color: #172f2a; font-size: 14px; }
.channel-voice .voice-simple-summary header span,.channel-voice .voice-simple-summary header i { color: #00a77e; font-style: normal; }
.channel-voice .voice-simple-summary header i { margin-left: auto; font-size: 18px; }
.channel-voice .voice-simple-summary dl { display: grid; gap: 12px; margin: 0; }
.channel-voice .voice-simple-summary dl div { display: flex; justify-content: space-between; gap: 16px; }
.channel-voice .voice-simple-summary dt { color: #8a9894; }
.channel-voice .voice-simple-summary dd { margin: 0; color: #287060; font-weight: 700; }

@media (max-width: 700px) {
  .channel-voice .voice-simple-demo { min-height: 400px; border-radius: 22px; }
  .channel-voice .voice-simple-summary { right: 36px; bottom: 32px; width: 210px; }
}

/* White-canvas version: no enclosing colour panel and no font-dependent symbols. */
.channel-voice .voice-simple-demo {
  overflow: visible;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}
.channel-voice .voice-simple-status {
  top: 54px;
  right: 42px;
  color: #5f6b7c;
  border: 1px solid #dce3ef;
  background: #fff;
  box-shadow: 0 12px 32px rgba(31, 47, 88, .09);
}
.channel-voice .voice-simple-status > i { background: #22b887; }
.channel-voice .voice-simple-status > b { color: #22304a; }
.channel-voice .voice-simple-status > img { width: 20px; height: 20px; filter: brightness(0) saturate(100%) invert(39%) sepia(91%) saturate(1785%) hue-rotate(217deg) brightness(101%); }
.channel-voice .voice-simple-agent {
  left: 66px;
  top: 178px;
  color: var(--voice-blue);
  border-color: #e2e8ff;
  box-shadow: 0 12px 30px rgba(49, 87, 255, .12);
}
.channel-voice .voice-simple-agent img { width: 27px; height: 27px; filter: brightness(0) saturate(100%) invert(39%) sepia(91%) saturate(1785%) hue-rotate(217deg) brightness(101%); }
.channel-voice .voice-simple-wave {
  top: 138px;
  right: 42px;
  border: 1px solid #dce3ef;
  box-shadow: 0 18px 42px rgba(31, 47, 88, .11);
}
.channel-voice .voice-simple-wave span { background: #34445d; }
.channel-voice .voice-simple-wave span:nth-child(3n) { background: var(--voice-blue); }
.channel-voice .voice-simple-summary {
  right: 60px;
  bottom: 38px;
  border-color: #dce3ef;
  box-shadow: 0 0 0 8px rgba(238, 242, 255, .72), 0 18px 38px rgba(31, 47, 88, .12);
}
.channel-voice .voice-simple-summary::before { background: #aebdf4; }
.channel-voice .voice-simple-summary header img { width: 18px; height: 18px; filter: brightness(0) saturate(100%) invert(39%) sepia(91%) saturate(1785%) hue-rotate(217deg) brightness(101%); }
.channel-voice .voice-simple-summary header i {
  width: 16px;
  height: 9px;
  margin-left: auto;
  border-left: 2px solid var(--voice-blue);
  border-bottom: 2px solid var(--voice-blue);
  transform: rotate(-45deg) translateY(-2px);
}
.channel-voice .voice-simple-summary dd { color: #3157d7; }

@media (max-width: 700px) {
  .channel-voice .voice-simple-demo { border-radius: 0; }
  .channel-voice .voice-simple-status { top: 34px; right: 12px; }
  .channel-voice .voice-simple-agent { left: 8px; top: 151px; }
  .channel-voice .voice-simple-wave { top: 116px; right: 12px; width: 220px; }
  .channel-voice .voice-simple-summary { right: 24px; bottom: 28px; }
}

/* Final simplified variant: text-only controls and contained hero layout. */
.channel-voice .voice-hero { overflow: hidden; }
.channel-voice .voice-hero-grid > * { min-width: 0; }
.channel-voice .voice-conversation-scene,
.channel-voice .voice-simple-demo { overflow: hidden; }
.channel-voice .voice-simple-agent { display: none; }
.channel-voice .voice-simple-status { right: 36px; }
.channel-voice .voice-simple-summary header { gap: 12px; }
.channel-voice .voice-simple-summary header > span {
  margin-left: auto;
  padding: 4px 7px;
  color: #3157d7;
  border-radius: 999px;
  background: #edf1ff;
  font-size: 10px;
  font-weight: 700;
}
.channel-voice .voice-simple-summary header > i,
.channel-voice .voice-simple-summary header > img { display: none; }

@media (max-width: 700px) {
  .channel-voice .voice-simple-status { right: 12px; }
}

/* Clean white hero with a real customer moment and floating service UI. */
.channel-voice .voice-hero {
  min-height: 680px;
  padding: 66px 0 70px;
  background: #fff;
}
.channel-voice .voice-hero::after {
  display: none;
}
.channel-voice .voice-hero h1,
.channel-voice .voice-hero h1 em { color: #090b10; }
.channel-voice .voice-hero h1 em { white-space: nowrap; }
.channel-voice .voice-kicker { color: #3157d7; }
.channel-voice .voice-conversation-scene { min-height: 520px; overflow: visible; }
.channel-voice .voice-lifestyle-demo {
  position: relative;
  width: min(100%, 560px);
  min-height: 520px;
}
.channel-voice .voice-lifestyle-photo {
  position: absolute;
  inset: 22px 0 20px 54px;
  width: calc(100% - 54px);
  height: calc(100% - 42px);
  display: block;
  border-radius: 34px;
  object-fit: cover;
  object-position: 69% center;
  box-shadow: 0 28px 70px rgba(35,60,120,.18);
}
.channel-voice .voice-customer-card,
.channel-voice .voice-customer-question,
.channel-voice .voice-ai-reply {
  position: absolute;
  z-index: 2;
  border: 1px solid rgba(217,225,240,.9);
  background: rgba(255,255,255,.96);
  box-shadow: 0 16px 38px rgba(35,50,88,.14);
  backdrop-filter: blur(12px);
}
.channel-voice .voice-customer-card {
  top: 38px;
  left: 0;
  right: auto;
  width: 220px;
  padding: 14px 16px;
  border-radius: 16px;
}
.channel-voice .voice-customer-card header { display: flex; align-items: center; gap: 8px; }
.channel-voice .voice-customer-card header > i { width: 8px; height: 8px; border-radius: 50%; background: #20b887; box-shadow: 0 0 0 5px rgba(32,184,135,.12); }
.channel-voice .voice-customer-card header > b { font-size: 12px; }
.channel-voice .voice-customer-card time { margin-left: auto; color: #3157d7; font: 700 11px/1 ui-monospace,SFMono-Regular,Menlo,monospace; }
.channel-voice .voice-call-mini-wave { height: 38px; display: flex; align-items: center; justify-content: center; gap: 4px; margin: 11px 0 9px; border-radius: 9px; background: #f2f5ff; }
.channel-voice .voice-call-mini-wave span { width: 3px; height: var(--h); border-radius: 99px; background: #4f6fff; animation: voice-wave 1.1s ease-in-out infinite alternate; }
.channel-voice .voice-call-mini-wave span:nth-child(2n) { animation-delay: -.6s; }
.channel-voice .voice-call-meta { color: #7c8798; font-size: 9px; text-align: center; }
.channel-voice .voice-customer-question {
  left: 0;
  bottom: 106px;
  max-width: 245px;
  padding: 15px 18px;
  border-radius: 15px;
  color: #263244;
  font-size: 13px;
  line-height: 1.55;
}
.channel-voice .voice-customer-question small { display: block; margin-bottom: 6px; color: #7d8797; font-size: 9px; font-weight: 700; }
.channel-voice .voice-customer-question p { margin: 0; }
.channel-voice .voice-ai-reply {
  left: 36px;
  bottom: 22px;
  display: grid;
  grid-template-columns: 34px 1fr;
  gap: 11px;
  width: 275px;
  padding: 15px 18px;
  border-color: #b8c8ff;
  border-radius: 15px;
  background: #dfe7ff;
}
.channel-voice .voice-ai-reply > span { width: 34px; height: 34px; display: grid; place-items: center; color: #fff; border-radius: 50%; background: #3157ff; font-size: 10px; font-weight: 800; }
.channel-voice .voice-ai-reply small { display: block; margin-bottom: 4px; color: #5870c8; font-size: 8px; font-weight: 700; }
.channel-voice .voice-ai-reply p { margin: 0; color: #173aa7; font-size: 13px; line-height: 1.55; }
.channel-voice .voice-generated-note { position: absolute; z-index: 3; left: 91px; bottom: 4px; color: #5d6b84; font-size: 9px; font-weight: 700; }

@media (max-width: 980px) {
  .channel-voice .voice-hero { padding: 72px 0 66px; }
  .channel-voice .voice-lifestyle-demo { margin-inline: auto; }
}

@media (max-width: 700px) {
  .channel-voice .voice-hero { padding: 52px 0 54px; }
  .channel-voice .voice-hero h1 em { white-space: normal; }
  .channel-voice .voice-conversation-scene { min-height: 460px; overflow: hidden; }
  .channel-voice .voice-lifestyle-photo { inset: 22px 0 18px 30px; width: calc(100% - 30px); border-radius: 24px; }
  .channel-voice .voice-customer-card { top: 18px; left: 4px; right: auto; width: 185px; }
  .channel-voice .voice-customer-question { left: 4px; bottom: 100px; max-width: 210px; }
  .channel-voice .voice-ai-reply { left: 22px; bottom: 20px; width: 250px; }
}

/* Connected call journey: live call -> transcription -> completed action. */
.channel-voice .voice-flow-connector {
  position: absolute;
  z-index: 1;
  left: 28px;
  top: 136px;
  width: 40px;
  height: 218px;
  overflow: visible;
  pointer-events: none;
}
.channel-voice .voice-flow-connector path {
  fill: none;
  stroke: #6f89ff;
  stroke-width: 1.25;
  stroke-linecap: round;
}
.channel-voice .voice-flow-connector circle {
  fill: #6f89ff;
  stroke: #fff;
  stroke-width: 2;
}
.channel-voice .voice-customer-card,
.channel-voice .voice-customer-question,
.channel-voice .voice-ai-reply { left: 0; width: 275px; max-width: none; }
.channel-voice .voice-customer-card { top: 30px; }
.channel-voice .voice-customer-question { top: 210px; bottom: auto; }
.channel-voice .voice-ai-reply { top: 320px; bottom: auto; }

@media (max-width: 700px) {
  .channel-voice .voice-flow-connector { left: 20px; top: 120px; height: 210px; }
  .channel-voice .voice-customer-card,
  .channel-voice .voice-customer-question,
  .channel-voice .voice-ai-reply { left: 4px; width: 250px; }
  .channel-voice .voice-customer-card { top: 16px; }
  .channel-voice .voice-customer-question { top: 195px; }
  .channel-voice .voice-ai-reply { top: 295px; }
}

/* Value-first voice UI: live call -> structured result. */
.channel-voice .voice-value-ui { position: absolute; z-index: 3; inset: 0; pointer-events: none; }
.channel-voice .voice-value-status,
.channel-voice .voice-value-wave,
.channel-voice .voice-value-summary {
  position: absolute;
  border: 1px solid #d8e1f2;
  background: rgba(255,255,255,.97);
  box-shadow: 0 10px 26px rgba(35,50,88,.11);
  backdrop-filter: blur(12px);
}
.channel-voice .voice-value-status {
  top: 68px;
  left: 72px;
  width: 158px;
  min-height: 40px;
  display: flex;
  align-items: center;
  gap: 7px;
  padding: 0 11px;
  border-radius: 10px;
}
.channel-voice .voice-value-status i { width: 7px; height: 7px; border-radius: 50%; background: #20b887; box-shadow: 0 0 0 4px rgba(32,184,135,.11); }
.channel-voice .voice-value-status span { font-size: 10px; font-weight: 750; }
.channel-voice .voice-value-status time { margin-left: auto; color: #3157d7; font: 700 9px/1 ui-monospace,SFMono-Regular,Menlo,monospace; }
.channel-voice .voice-value-wave {
  top: 126px;
  left: 0;
  width: 220px;
  height: 88px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
  border-radius: 22px;
}
.channel-voice .voice-value-wave::after { content: ''; position: absolute; left: 50%; top: 100%; width: 1px; height: 26px; background: #b9c5e8; }
.channel-voice .voice-value-wave span { width: 2px; height: var(--h); border-radius: 99px; background: #34445d; animation: voice-wave 1.2s ease-in-out infinite alternate; }
.channel-voice .voice-value-wave span:nth-child(3n) { background: #4f6fff; animation-delay: -.45s; }
.channel-voice .voice-value-wave span:nth-child(2n) { animation-delay: -.8s; }
.channel-voice .voice-value-summary {
  top: 240px;
  left: 8px;
  width: 214px;
  padding: 15px 16px;
  border-radius: 16px;
  box-shadow: 0 0 0 5px rgba(234,239,255,.7), 0 12px 30px rgba(35,50,88,.12);
}
.channel-voice .voice-value-summary header { display: flex; align-items: center; gap: 8px; margin-bottom: 13px; }
.channel-voice .voice-value-summary header b { font-size: 11px; }
.channel-voice .voice-value-summary header span { margin-left: auto; padding: 3px 6px; color: #3157d7; border-radius: 999px; background: #edf1ff; font-size: 7px; font-weight: 750; }
.channel-voice .voice-value-summary dl { display: grid; gap: 9px; margin: 0; }
.channel-voice .voice-value-summary dl div { display: flex; justify-content: space-between; gap: 10px; font-size: 9px; }
.channel-voice .voice-value-summary dt { color: #8a94a5; }
.channel-voice .voice-value-summary dd { margin: 0; color: #3157d7; font-weight: 750; }

@media (max-width: 700px) {
  .channel-voice .voice-value-status { top: 48px; left: 62px; }
  .channel-voice .voice-value-wave { top: 105px; left: 0; width: 210px; height: 84px; }
  .channel-voice .voice-value-wave::after { height: 24px; }
  .channel-voice .voice-value-summary { top: 213px; left: 6px; width: 205px; }
}

/* Shulex value pillars: icon-led, centered and deliberately spacious. */
.channel-voice .voice-why { padding: 112px 0 124px; }
.channel-voice .voice-why-grid { gap: 54px; margin-top: 76px; }
.channel-voice .voice-why-grid article { padding: 0 18px; text-align: center; }
.channel-voice .voice-why-visual,
.channel-voice .voice-why-visual.is-blue,
.channel-voice .voice-why-visual.is-violet,
.channel-voice .voice-why-visual.is-yellow {
  position: relative;
  display: grid;
  place-items: center;
  width: 58px;
  height: 58px;
  margin-inline: auto;
  overflow: visible;
  border: 1px solid rgba(49,87,255,.18);
  border-radius: 17px;
  background:
    linear-gradient(145deg, rgba(255,255,255,.98), rgba(241,245,255,.9));
  box-shadow:
    inset 0 1px 0 #fff,
    0 10px 25px rgba(31,61,170,.10),
    5px 5px 0 rgba(49,87,255,.055);
}
.channel-voice .voice-why-visual::before {
  content: "";
  position: absolute;
  inset: 6px;
  border: 1px solid rgba(49,87,255,.08);
  border-radius: 12px;
  pointer-events: none;
}
.channel-voice .voice-why-visual::after {
  content: "";
  position: absolute;
  top: -4px;
  right: -4px;
  width: 10px;
  height: 10px;
  border: 3px solid #fff;
  border-radius: 50%;
  background: #6de2dc;
  box-shadow: 0 2px 7px rgba(31,92,133,.2);
}
.channel-voice .voice-why-visual img {
  position: relative;
  z-index: 1;
  width: 34px;
  height: 34px;
  object-fit: contain;
  transform: none;
  filter: brightness(0) saturate(100%) invert(31%) sepia(97%) saturate(3416%) hue-rotate(226deg) brightness(100%) contrast(102%);
}
.channel-voice .voice-why-grid article:nth-child(2) .voice-why-visual::after { background: #8fa2ff; }
.channel-voice .voice-why-grid article:nth-child(3) .voice-why-visual::after { background: #ffd26f; }
.channel-voice .voice-why-grid h3 { margin: 24px 0 0; font-size: 23px; line-height: 1.32; letter-spacing: -.035em; }
.channel-voice .voice-why-grid p { max-width: 350px; margin: 18px auto 0; color: #5f6878; font-size: 15px; line-height: 1.75; }

@media (max-width: 980px) {
  .channel-voice .voice-why-grid { gap: 58px; }
}

@media (max-width: 700px) {
  .channel-voice .voice-why { padding: 78px 0 88px; }
  .channel-voice .voice-why-grid article { padding: 0 8px; }
  .channel-voice .voice-why-grid h3 { font-size: 22px; }
}

/* Routing feature: layered call-center UI with a concise enterprise value list. */
.channel-voice .voice-feature-reference {
  min-height: 590px;
  grid-template-columns: minmax(0,.94fr) minmax(0,1.06fr);
  gap: clamp(72px,8vw,120px);
  padding: 74px 0 92px;
}
.channel-voice .voice-feature-reference .voice-feature-ui {
  min-height: 470px;
  padding: 0;
  border-radius: 0;
  background: transparent;
}
.channel-voice .voice-feature-reference.voice-feature-row:nth-of-type(2) .voice-feature-ui,
.channel-voice .voice-feature-reference.voice-feature-row:nth-of-type(3) .voice-feature-ui {
  background: transparent;
}
.channel-voice .voice-feature-reference .voice-feature-ui::before {
  content: "";
  position: absolute;
  left: 2%;
  top: 4%;
  width: 78%;
  height: 88%;
  border-radius: 20px;
  background: linear-gradient(145deg,#f7f9ff,#eef3ff);
  box-shadow: 0 30px 70px rgba(34,56,118,.08);
}
.channel-voice .voice-feature-reference .voice-routing-ui {
  z-index: 1;
  width: 82%;
  transform: translate(8%,3%);
  border-color: #dfe4ed;
  border-radius: 9px;
  box-shadow: 0 18px 48px rgba(28,37,61,.13);
}
.channel-voice .voice-feature-reference .voice-agent-ui,
.channel-voice .voice-feature-reference .voice-record-ui {
  z-index: 1;
  width: 82%;
  border-color: #dfe4ed;
  border-radius: 9px;
  box-shadow: 0 18px 48px rgba(28,37,61,.13);
}
.channel-voice .voice-feature-reference .voice-agent-ui { transform: translate(10%,3%); }
.channel-voice .voice-feature-reference .voice-record-ui { transform: translate(8%,3%); }
.channel-voice .voice-feature-reference .voice-routing-ui > header {
  color: #fff;
  border-color: #172237;
  background: #172237;
}
.channel-voice .voice-feature-reference .voice-routing-ui > header i { color: #a9b9ff; }
.channel-voice .voice-feature-reference .voice-route-result {
  z-index: 2;
  right: 0;
  bottom: 10px;
  width: 205px;
  padding: 19px;
  border-color: #dfe4ed;
  border-radius: 8px;
  box-shadow: 0 20px 46px rgba(26,38,68,.16);
}
.channel-voice .voice-feature-reference .voice-transfer-ui,
.channel-voice .voice-feature-reference .voice-summary-ui {
  z-index: 2;
  right: 0;
  bottom: 10px;
  width: 205px;
  border-color: #dfe4ed;
  border-radius: 8px;
  box-shadow: 0 20px 46px rgba(26,38,68,.16);
}
.channel-voice .voice-feature-reference .voice-route-result header {
  margin: -19px -19px 17px;
  padding: 13px 19px;
  color: #244ac8;
  border-radius: 8px 8px 0 0;
  background: #dfe7ff;
}
.channel-voice .voice-feature-reference .voice-feature-copy h2 {
  max-width: 610px;
  font-size: clamp(42px,3.6vw,52px);
  line-height: 1.12;
  letter-spacing: -.055em;
}
.channel-voice .voice-feature-reference .voice-feature-copy ul {
  gap: 33px;
  margin-top: 48px;
  border: 0;
}
.channel-voice .voice-feature-reference .voice-feature-copy li {
  padding: 0 0 0 37px;
  border: 0;
}
.channel-voice .voice-feature-reference .voice-feature-copy li::before {
  content: "";
  top: 5px;
  left: 2px;
  width: 14px;
  height: 14px;
  border: 0;
  border-radius: 3px;
  background: #3157ff;
  box-shadow: 6px -6px 0 rgba(74,130,255,.22);
}
.channel-voice .voice-feature-reference .voice-feature-copy li::after { display: none; }
.channel-voice .voice-feature-reference .voice-feature-copy li b {
  margin-bottom: 8px;
  font-size: 18px;
  letter-spacing: -.02em;
}
.channel-voice .voice-feature-reference .voice-feature-copy li span {
  max-width: 530px;
  color: #687183;
  font-size: 14px;
  line-height: 1.75;
}

@media (max-width: 980px) {
  .channel-voice .voice-feature-reference {
    grid-template-columns: 1fr;
    gap: 56px;
    padding-block: 64px 76px;
  }
  .channel-voice .voice-feature-reference .voice-feature-ui { width: min(100%,620px); margin-inline: auto; }
  .channel-voice .voice-feature-reference.is-reverse .voice-feature-ui { order: 1; }
  .channel-voice .voice-feature-reference.is-reverse .voice-feature-copy { order: 2; }
}

@media (max-width: 700px) {
  .channel-voice .voice-feature-reference { gap: 42px; padding-block: 42px 58px; }
  .channel-voice .voice-feature-reference .voice-feature-ui { min-height: 365px; }
  .channel-voice .voice-feature-reference .voice-feature-ui::before { width: 86%; height: 86%; }
  .channel-voice .voice-feature-reference .voice-routing-ui { width: 88%; transform: translate(2%,2%); }
  .channel-voice .voice-feature-reference .voice-agent-ui,
  .channel-voice .voice-feature-reference .voice-record-ui { width: 88%; transform: translate(2%,2%); }
  .channel-voice .voice-feature-reference .voice-route-result { right: -2px; bottom: 0; transform: scale(.82); transform-origin: right bottom; }
  .channel-voice .voice-feature-reference .voice-transfer-ui,
  .channel-voice .voice-feature-reference .voice-summary-ui { right: -2px; bottom: 0; transform: scale(.82); transform-origin: right bottom; }
  .channel-voice .voice-feature-reference .voice-feature-copy ul { gap: 26px; margin-top: 34px; }
}

/* Application scenarios: quiet cloud-call-center card grid. */
.channel-voice .voice-use-section,
.channel-voice .voice-section.voice-use-section:not(.voice-section-soft) {
  padding: 104px 0 116px;
  background: #f1f5fd;
}
.channel-voice .voice-use-section .voice-use-heading {
  margin-bottom: 64px!important;
  text-align: center;
}
.channel-voice .voice-use-section .voice-use-heading h2 {
  font-size: clamp(42px,4vw,56px);
  letter-spacing: -.05em;
}
.channel-voice .voice-use-section .voice-use-grid {
  display: grid;
  grid-template-columns: repeat(4,minmax(0,1fr));
  gap: 20px;
  overflow: visible;
  margin: 0;
  padding: 0;
}
.channel-voice .voice-use-section .voice-use-card {
  min-height: 292px;
  display: grid;
  place-items: center;
  padding: 44px 30px;
  border: 1px solid rgba(218,225,239,.82);
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(45,64,108,.08);
  transition: transform .28s ease, box-shadow .28s ease;
}
.channel-voice .voice-use-section .voice-use-card:hover {
  transform: translateY(-4px);
  background: #fff;
  box-shadow: 0 18px 38px rgba(45,64,108,.12);
}
.channel-voice .voice-use-section .voice-use-card > header {
  min-height: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0;
  padding: 0;
  text-align: center;
}
.channel-voice .voice-use-section .voice-use-icon {
  position: relative;
  width: 58px;
  height: 58px;
  flex-basis: 58px;
  margin-bottom: 25px;
  border: 1px solid #dbe4ff;
  border-radius: 18px;
  background: #f5f7ff;
  box-shadow: inset 0 1px 0 #fff;
}
.channel-voice .voice-use-section .voice-use-icon::after {
  content: "";
  position: absolute;
  right: 7px;
  bottom: 7px;
  width: 9px;
  height: 9px;
  border: 2px solid #fff;
  border-radius: 50%;
  background: #3b82f6;
}
.channel-voice .voice-use-section .voice-use-icon img {
  width: 28px;
  height: 28px;
  filter: brightness(0) saturate(100%) invert(18%) sepia(10%) saturate(1099%) hue-rotate(182deg) brightness(91%) contrast(91%);
}
.channel-voice .voice-use-section .voice-use-card h3 {
  margin: 0;
  color: #202633;
  font-size: 21px;
  font-weight: 650;
  line-height: 1.35;
  letter-spacing: -.025em;
}
.channel-voice .voice-use-section .voice-use-card > header p {
  max-width: 260px;
  margin: 14px auto 0;
  color: #5f6b7c;
  font-size: 13px;
  line-height: 1.75;
}

@media (max-width: 980px) {
  .channel-voice .voice-use-section .voice-use-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
}

@media (max-width: 700px) {
  .channel-voice .voice-use-section,
  .channel-voice .voice-section.voice-use-section:not(.voice-section-soft) { padding: 72px 0 78px; }
  .channel-voice .voice-use-section .voice-use-heading { margin-bottom: 40px!important; text-align: center; }
  .channel-voice .voice-use-section .voice-use-heading h2 { font-size: 36px; }
  .channel-voice .voice-use-section .voice-use-grid { display: grid; grid-template-columns: 1fr; gap: 14px; margin: 0; padding: 0; overflow: visible; }
  .channel-voice .voice-use-section .voice-use-card { min-height: 245px; padding: 36px 24px; }
}

/* Reduce synthetic AI gloss: hierarchy comes from borders, spacing and contrast. */
.channel-voice .voice-btn,
.channel-voice .voice-btn:hover,
.channel-voice .voice-btn-primary,
.channel-voice .voice-console-inner,
.channel-voice .voice-live-conversation,
.channel-voice .voice-call-float,
.channel-voice .voice-product-shell,
.channel-voice .voice-app-frame,
.channel-voice .voice-value-status,
.channel-voice .voice-value-wave,
.channel-voice .voice-value-summary,
.channel-voice .voice-ui-window,
.channel-voice .voice-ui-float,
.channel-voice .voice-feature-reference .voice-routing-ui,
.channel-voice .voice-feature-reference .voice-agent-ui,
.channel-voice .voice-feature-reference .voice-record-ui,
.channel-voice .voice-feature-reference .voice-route-result,
.channel-voice .voice-feature-reference .voice-transfer-ui,
.channel-voice .voice-feature-reference .voice-summary-ui,
.channel-voice .voice-use-section .voice-use-card,
.channel-voice .voice-use-section .voice-use-card:hover,
.channel-voice .voice-use-section .voice-use-icon,
.channel-voice .voice-why-visual,
.channel-voice .voice-why-visual.is-blue,
.channel-voice .voice-why-visual.is-violet,
.channel-voice .voice-why-visual.is-yellow {
  box-shadow: none;
}
.channel-voice .voice-btn:hover,
.channel-voice .voice-use-section .voice-use-card:hover {
  transform: none;
}
.channel-voice .voice-feature-reference .voice-feature-ui::before {
  border: 1px solid #e1e6ef;
  background: #f6f8fc;
  box-shadow: none;
}
.channel-voice .voice-ui-window,
.channel-voice .voice-ui-float,
.channel-voice .voice-value-status,
.channel-voice .voice-value-wave,
.channel-voice .voice-value-summary {
  border-color: #d9dfe9;
}
.channel-voice .voice-use-section .voice-use-card:hover { border-color: #cfd7e5; }
.channel-voice .voice-live i,
.channel-voice .voice-call-context > span i,
.channel-voice .voice-summary-ui footer em,
.channel-voice .voice-product-status i,
.channel-voice .voice-simple-status > i,
.channel-voice .voice-customer-card header > i,
.channel-voice .voice-value-status i,
.channel-voice .voice-why-visual::after {
  box-shadow: none;
  animation: none;
}
.channel-voice .voice-why-visual,
.channel-voice .voice-why-visual.is-blue,
.channel-voice .voice-why-visual.is-violet,
.channel-voice .voice-why-visual.is-yellow {
  background: #f8f9fc;
}

/* Final visual QA: tighter SaaS scale, consistent rhythm and responsive type. */
@media (min-width: 981px) {
  .channel-voice .voice-hero {
    min-height: 650px;
    padding-block: 60px 62px;
  }
  .channel-voice .voice-hero h1 {
    font-size: clamp(50px,4vw,58px);
    line-height: 1.06;
    letter-spacing: -.058em;
  }
  .channel-voice .voice-why { padding-block: 98px 106px; }
  .channel-voice .voice-why-grid { margin-top: 66px; }
  .channel-voice .voice-feature-reference {
    min-height: 548px;
    gap: clamp(66px,7vw,104px);
    padding-block: 62px 72px;
  }
  .channel-voice .voice-feature-reference .voice-feature-ui { min-height: 430px; }
  .channel-voice .voice-feature-reference .voice-feature-copy ul {
    gap: 29px;
    margin-top: 40px;
  }
  .channel-voice .voice-use-section,
  .channel-voice .voice-section.voice-use-section:not(.voice-section-soft) {
    padding-block: 92px 98px;
  }
  .channel-voice .voice-use-section .voice-use-heading { margin-bottom: 54px!important; }
  .channel-voice .voice-use-section .voice-use-card {
    min-height: 264px;
    padding: 38px 28px;
  }
}

/* Hero call UI: restrained glass cards over the lifestyle photo. */
.channel-voice .voice-value-status,
.channel-voice .voice-value-wave,
.channel-voice .voice-value-summary {
  border: 1px solid rgba(255,255,255,.72);
  background:
    linear-gradient(135deg,rgba(255,255,255,.84),rgba(245,248,255,.66));
  box-shadow:
    inset 0 1px 0 rgba(255,255,255,.88),
    0 8px 24px rgba(24,35,58,.08);
  -webkit-backdrop-filter: blur(18px) saturate(125%);
  backdrop-filter: blur(18px) saturate(125%);
}
.channel-voice .voice-value-status { border-radius: 12px; }
.channel-voice .voice-value-wave { border-radius: 24px; }
.channel-voice .voice-value-summary { border-radius: 18px; }
.channel-voice .voice-value-status::after,
.channel-voice .voice-value-wave::before,
.channel-voice .voice-value-summary::before {
  content: "";
  position: absolute;
  inset: 0;
  border: 1px solid rgba(176,190,222,.28);
  border-radius: inherit;
  pointer-events: none;
}
.channel-voice .voice-value-wave::before { z-index: 0; }
.channel-voice .voice-value-wave > span { position: relative; z-index: 1; }
.channel-voice .voice-value-summary header span {
  border: 1px solid rgba(49,87,215,.08);
  background: rgba(237,241,255,.72);
}

/* Feature-group titles are secondary to the main section headings. */
.channel-voice .voice-feature-reference .voice-feature-copy h2 {
  font-weight: 500;
}

/* Value section: explanatory eyebrow plus a benefit-led headline. */
.channel-voice .voice-why-eyebrow {
  margin: 0 0 18px;
  color: #3157d7;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.4;
  letter-spacing: .08em;
  text-align: center;
}
.channel-voice .voice-why h2 {
  max-width: 880px;
  margin-inline: auto;
  font-size: 52px;
  line-height: 1.12;
  letter-spacing: -.05em;
}
.channel-voice .voice-why-grid { margin-top: 58px; }

@media (max-width: 980px) {
  .channel-voice .voice-why h2 { max-width: 700px; font-size: 42px; }
}

@media (max-width: 700px) {
  .channel-voice .voice-why-eyebrow { margin-bottom: 14px; font-size: 11px; letter-spacing: .06em; }
  .channel-voice .voice-why h2 { font-size: 36px; line-height: 1.16; text-align: center; }
}

@media (max-width: 700px) {
  .channel-voice .voice-hero { padding-block: 40px 46px; }
  .channel-voice .voice-hero h1 {
    max-width: 360px;
    font-size: 38px;
    line-height: 1.08;
    letter-spacing: -.055em;
  }
  .channel-voice .voice-hero-lead { margin-top: 20px; font-size: 14px; line-height: 1.72; }
  .channel-voice .voice-hero-actions { margin-top: 28px; }
  .channel-voice .voice-hero-grid { gap: 38px; }
  .channel-voice .voice-conversation-scene { min-height: 420px; }
  .channel-voice .voice-lifestyle-demo { min-height: 410px; }
  .channel-voice .voice-lifestyle-photo { bottom: 14px; }
  .channel-voice .voice-why { padding-block: 72px 78px; }
  .channel-voice .voice-why-grid { gap: 48px; margin-top: 48px; }
  .channel-voice .voice-core-heading { padding-bottom: 14px; }
  .channel-voice .voice-feature-reference .voice-feature-copy h2 {
    font-size: 32px;
    line-height: 1.17;
    letter-spacing: -.045em;
  }
  .channel-voice .voice-feature-reference .voice-feature-copy li b { font-size: 17px; }
  .channel-voice .voice-use-section .voice-use-card { min-height: 228px; }
}

/* Keep titles within each card group on a shared baseline. */
.channel-voice .voice-use-section .voice-use-card h3 {
  min-height: 29px;
  max-width: 100%;
  white-space: normal;
  overflow-wrap: anywhere;
}
.channel-voice .voice-use-section .voice-use-card > header > div { min-width: 0; max-width: 100%; }
.channel-voice .voice-use-section .voice-use-card > header p {
  min-height: 46px;
}

@media (max-width: 1100px) and (min-width: 701px) {
  .channel-voice .voice-use-section .voice-use-grid {
    grid-template-columns: repeat(2,minmax(0,1fr));
  }
}

/* Heading hierarchy: section titles share one scale; feature titles sit one level below. */
@media (min-width: 981px) {
  .channel-voice .voice-why h2,
  .channel-voice .voice-core-heading h2,
  .channel-voice .voice-section.voice-use-section:not(.voice-section-soft) .voice-use-heading h2,
  .channel-voice .voice-faq-grid .voice-heading h2 {
    font-size: 46px;
    line-height: 1.16;
    letter-spacing: -.045em;
  }
  .channel-voice .voice-feature-reference .voice-feature-copy h2 {
    min-height: 94px;
    max-width: 540px;
    font-size: 40px;
    line-height: 1.17;
    letter-spacing: -.045em;
  }
}

@media (max-width: 980px) {
  .channel-voice .voice-why h2,
  .channel-voice .voice-core-heading h2,
  .channel-voice .voice-section.voice-use-section:not(.voice-section-soft) .voice-use-heading h2,
  .channel-voice .voice-faq-grid .voice-heading h2 {
    font-size: 36px;
    line-height: 1.18;
    letter-spacing: -.04em;
  }
}

@media (max-width: 700px) {
  .channel-voice .voice-why h2,
  .channel-voice .voice-core-heading h2,
  .channel-voice .voice-section.voice-use-section:not(.voice-section-soft) .voice-use-heading h2,
  .channel-voice .voice-faq-grid .voice-heading h2 {
    font-size: 34px;
  }
  .channel-voice .voice-feature-reference .voice-feature-copy h2 {
    min-height: 75px;
    font-size: 32px;
    line-height: 1.17;
  }
}